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Tag: collaboration


Modern Media, Unified communications

Empowering Organizational Sustainability Through Unified Communications: A Path to Efficiency, Productivity, and Environmental Responsibility

August 17, 2023

Via: No Jitter

As businesses today strive to minimize their environmental impact, optimize resources, and enhance operational efficiency, unified communications (UC) is a powerful tool in the achievement of these goals. This article explores how embracing UC, and especially UC as a Service […]


Modern Media, Unified communications

Conversations in Collaboration: IntelePeer’s Frank Fawzi on Using AI In Front of The Contact Center

August 15, 2023

Via: No Jitter

No Jitter (NJ): You integrated ChatGPT into your SmartAgent solution. Could you start with some background on IntelePeer and then move into why that integration is significant? Frank Fawzi: So, we’ve been in business for over 20 years, rapidly growing […]


Modern Media, Unified communications

Conversations in Collaboration: Calabrio’s Joel Martins on How AI Boosts Contact Center Efficiency and Effectiveness

August 9, 2023

Via: No Jitter

Welcome to the third of our Conversations in Collaboration. We began with Cisco’s Lorrissa Horton, who talked about the company’s approach to data security in AI. No Jitter (NJ) then spoke with Google Cloud’s Behshad Behzadi who spoke about the […]


Modern Media, Unified communications

Conversations in Collaboration: Amazon Connect’s Pasquale DiMaio Talks Agent Experience and AI

August 3, 2023

Via: No Jitter

Welcome to the third of our Conversations in Collaboration. We began with Cisco’s Lorrissa Horton, who talked about the company’s approach to data security in AI. No Jitter (NJ) then spoke with Google Cloud’s Behshad Behzadi who spoke about the […]


News

Return to Office: If You Build It, They Will Come

July 18, 2023

Via: No Jitter

In the NeoCon virtual session “Return to Office Data and Its Impact on The Office, From Floor Plans to Furniture,” Janet Pogue McLaurin, Global Director Workplace Research, Principal, at the Gensler Research Institute, Nellie Hayat, Workplace Transformation Leader at Density, […]


Modern Media, Unified communications

Conversations in Collaboration: Google’s Behshad Behzadi Talks Responsible AI

July 17, 2023

Via: No Jitter

Welcome to the second of our Conversations in Collaboration. We began with Cisco’s Lorrissa Horton, who talked about the company’s approach to data security in AI. This month, No Jitter (NJ) spoke with Behshad Behzadi, Vice President of Engineering, Generative […]


Modern Media, Unified communications

New AI Capabilities Mean to Streamline Legal Professionals’ Problem Solving

June 26, 2023

Via: No Jitter

Last month, Thomson Reuters announced a plugin with Microsoft 365 Copilot, meant to assist with legal research, drafting, and client collaboration, and outlined new generative AI capabilities in its online legal research service Westlaw, including its Practical Law reference too […]


Modern Media, Unified communications

Discover High-Impact Spaces for Effective Hybrid Work

June 20, 2023

Via: No Jitter

Frost & Sullivan has noted the emergence of a new category of sophisticated meeting space characterized by an elevated user experience enabled by professional‐grade AV and control platforms. Traditionally, vendors and end-user organizations have characterized meeting spaces according to size, […]


Modern Media, Unified communications

How Will Vendors Drive ‘“Anywhere’” Unified Communications and Collaboration?

June 9, 2023

Via: No Jitter

Next time you’re buying a car, don’t let the salesperson talk you into the undercoating or the extended warranty. But what if unified communications (UC) and collaboration is one of the options? Anywhere Collaboration in the Driver’s Seat Cisco last […]


Modern Media, Unified communications

No Jitter Roll: Dubber and Glean Deliver Generative AI-powered Solutions, Cisco Expands Hybrid Work Hardware, And Miro Expands its Collaboration and Security Offerings

June 9, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week NJR highlights the generative AI-powered solutions for summarization and insight introduced by Dubber and Glean, as well as some […]


Modern Media, Unified communications

No Jitter Roll: Creston Unveils Products for Hybrid Work; Ribbon Integrates with Zoom Phone

May 26, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week: Creston unveiled new products to improve hybrid collaboration and Ribbon extended its integration to Zoom Phone. Also, in contact […]


Modern Media, Unified communications

No Jitter Roll: Genesys Expands into the EX space while Webex and Voiceitt Make Video Meetings More Accessible for People with Disabilities

May 19, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week: Genesys introduces a new employee experience (EX) product, Webex and Voiceitt partner to make video meetings more accessible for […]


Modern Media, Unified communications

When It Takes Two to Tango

May 16, 2023

Via: No Jitter

Work from home (WFH) spurred a revolution in collaboration, for sure. All revolutions come to an end, though, and for the collaborative vendors in general (and Microsoft and Zoom in particular) it’s time to face the collision between returning from […]


Modern Media, Unified communications

No Jitter Roll: RingCentral Plans Deeper Integration With Teams

May 12, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This edition of NJR covers a spate of AI-related products from Zendesk, Dialpad, Salesforce and ASAPP, RingCentral for Microsoft Teams 2.0, […]


Networks & Systems

Getting Productivity Off the Carpet and Into the Dirt

May 9, 2023

Via: No Jitter

What CIO doesn’t recognize that the best projects to launch are the ones that offer the easiest business cases? The easiest workers to target with productivity enhancements are those sitting at desks in front of computers, because it’s easy to […]


Modern Media, Unified communications

Five Ways Generative AI Will Change Collaboration

May 8, 2023

Via: No Jitter

At Enterprise Connect 2023 this past March, generative AI was all the rage. Seemingly every vendor on the exhibit floor had a generative AI product or demonstration, and the topic permeated throughout panels and keynotes. Generative AI developments are happening […]


Modern Media, Unified communications

Number of the Month: 39% of Pros Report Satisfaction with UCaaS Investments

May 1, 2023

Via: No Jitter

Welcome to Number of the Month, where we dig deeper into the research and data that’s shaping the communications technology industry. This month, we look at a report from technology expense and asset management firm Tangoe, which found that only […]


Modern Media, Unified communications

Successful launch of Lumelite-4 to enhance maritime communications

April 24, 2023

Via: Tech Xplore

A microsatellite for maritime communications developed by the Satellite Technology And Research Center (STAR) under the National University of Singapore’s College of Design and Engineering (NUS CDE), and A*STAR’s Institute for Infocomm Research (I2R), has been successfully launched from the […]


Modern Media, Unified communications

Hybrid Work Support Remains a Moving Target

April 21, 2023

Via: No Jitter

One of the most frustrating things about hybrid work is that it’s been such a moving target: Are workers coming back to the office or not? Are people actually going to heed the CEO’s order to be in the office […]


Modern Media, Unified communications

No Jitter Roll: Zoom Expands Telehealth Partnership with Oracle, Acquires Workvivo

April 21, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This edition of NJR covers Zoom’s acquisition of Workvivo, which expands its offerings into “employee experience,” as well as an array […]