Tag: telecommunications

August 11, 2020

Atlanta, GA – August 10, 2020 – Cloud Conventions, a full featured virtual tradeshow and event technology solution today launched a channel reseller program to allow telecommunications and cloud sales partners, event managers and marketing groups to represent and sell […]

August 10, 2020

5G will soon be commonplace at airports, and the idea of everything intelligently connected to everything will be viable.  Upgrading from 4G to 5G isn’t just about the network—it’s about pushing the boundaries of what’s currently possible. The current 4G/LTE […]

July 20, 2020

While Wi-Fi 6, or 802.11ax, made headlines for offering faster speeds and improved capacity thanks to features like the use of OFDMA and multi-user MIMO, Wi-Fi 6E refers to the ability for Wi-Fi to leverage the 6 GHz band for […]

July 2, 2020

Yesterday a new M&A deal for a significant pile of US fiber infrastructure hit the markets. Conterra Ultra Broadband Holdings is changing hands, as APG Group and Fiera Infrastructure have done a deal with Court Square to acquire the company. […]

July 1, 2020

Charter’s Spectrum Enterprise says the COVID-19 pandemic has prompted corporate customers to take a much more active interest in ISP capabilities, and will likely accelerate adoption of network-as-a-service and SD-WAN. In addition, the company is seeing increased demand for applications and […]

June 26, 2020

Ciena has won another convert to its next generation 600g/800G technology. The Russian-based operator GlobalNet has deployed Ciena’s WaveLogic 5 Extreme to increase speeds and efficiency on its network. That includes upgrading a Moscow/St. Petersburg link to 600Gbps and using […]

June 25, 2020

Being professional for a call center agent is extremely important. There is nothing like a disciplined and polite agent. Talent takes a backseat when one talks about call center support services especially inbound call centers. It is the ability of […]

June 18, 2020

Peter Osvaldik will be taking over the position of CFO at T-Mobile from Braxton Carter, who is retiring his magenta cowboy hat after seven years. Osvaldik is currently SVP and chief accounting officer at the company but will begin his […]

June 15, 2020

ITSPs must provide a variety of services in order to generate revenues and IP telephony through IP PBX software is one such service and revenue stream. It becomes challenging if you, as an ITSP service provider, have in-premise IP PBX […]

June 8, 2020

Automation has become the Holy Grail of the customer experience domain in contact centers. Since the rise of Interactive Voice Response (IVR) systems in the mid-1980s through to today’s chatbots, the promise of automation has always been the same: keep […]