Top

Tag: telecommunications


Modern Media, Worldwide equipment sales

Cloud Conventions Virtual Event Platform Launches Channel Sales Program Referral, Wholesale & White-Label Options are Available for Channel Partners

August 11, 2020

Via: Telecom Reseller

Atlanta, GA – August 10, 2020 – Cloud Conventions, a full featured virtual tradeshow and event technology solution today launched a channel reseller program to allow telecommunications and cloud sales partners, event managers and marketing groups to represent and sell […]


Editorial

What Is the Potential for Bringing the Worlds of Aviation and Telecommunications Together?

August 10, 2020

Via: Adrian van Palmberg

5G will soon be commonplace at airports, and the idea of everything intelligently connected to everything will be viable.  Upgrading from 4G to 5G isn’t just about the network—it’s about pushing the boundaries of what’s currently possible. The current 4G/LTE […]


Internet, Modern Media

Wi-Fi 6E will deliver fiber-like experience, bringing benefits to a number of key players

July 20, 2020

Via: RCR Wireless News

While Wi-Fi 6, or 802.11ax, made headlines for offering faster speeds and improved capacity thanks to features like the use of OFDMA and multi-user MIMO, Wi-Fi 6E refers to the ability for Wi-Fi to leverage the 6 GHz band for […]


News

Fiera, APG to Buy Conterra

July 2, 2020

Via: Telecom Ramblings

Yesterday a new M&A deal for a significant pile of US fiber infrastructure hit the markets. Conterra Ultra Broadband Holdings is changing hands, as APG Group and Fiera Infrastructure have done a deal with Court Square to acquire the company. […]


Internet, Modern Media

Charter sees COVID-19 accelerating network evolution

July 1, 2020

Via: Fierce Telecom News

Charter’s Spectrum Enterprise says the COVID-19 pandemic has prompted corporate customers to take a much more active interest in ISP capabilities, and will likely accelerate adoption of network-as-a-service and SD-WAN. In addition, the company is seeing increased demand for applications and […]


News

Friday Bytes: Ciena, Nokia, Cisco, DE-CIX

June 26, 2020

Via: Telecom Ramblings

Ciena has won another convert to its next generation 600g/800G technology. The Russian-based operator GlobalNet has deployed Ciena’s WaveLogic 5 Extreme to increase speeds and efficiency on its network. That includes upgrading a Moscow/St. Petersburg link to 600Gbps and using […]


Networks & Systems, News

Why Professional Call Center Support Services Are Rarer Than You Think?

June 25, 2020

Via: VOIP-info.org

Being professional for a call center agent is extremely important. There is nothing like a disciplined and polite agent. Talent takes a backseat when one talks about call center support services especially inbound call centers. It is the ability of […]


News

T-Mobile US continues executive re-vamp as CFO exits

June 18, 2020

Via: RCR Wireless News

Peter Osvaldik will be taking over the position of CFO at T-Mobile from Braxton Carter, who is retiring his magenta cowboy hat after seven years. Osvaldik is currently SVP and chief accounting officer at the company but will begin his […]


Networks & Systems

ITSP Manage Telephony Services Better with Multi-tenant IP PBX Software

June 15, 2020

Via: Telecom Reseller

ITSPs must provide a variety of services in order to generate revenues and IP telephony through IP PBX software is one such service and revenue stream. It becomes challenging if you, as an ITSP service provider, have in-premise IP PBX […]


News

The False Imperative of Customer Service Automation

June 8, 2020

Via: Telecom Reseller

Automation has become the Holy Grail of the customer experience domain in contact centers. Since the rise of Interactive Voice Response (IVR) systems in the mid-1980s through to today’s chatbots, the promise of automation has always been the same: keep […]