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Category: Editorial


Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

May 17, 2022

Via: Nakisani Jacobs

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Editorial

Why Passive Optical Networks Could Be a Game-Changer for Many Businesses

April 29, 2022

Via: Natalie Dunn

The popularity of the Internet of Things (IoT) and the convergence of voice and data networks are putting a great strain on classic copper-based Ethernet networks in terms of bandwidth. The networking journey always involves change, and the Passive Optical […]


Editorial

Choosing the Best CCaaS in 2022

March 30, 2022

Via: Natalie Dunn

As more and more companies recognize the value of having their customer contact solutions ready-to-scale in the cloud, IT managers are ready to adopt new technology and opportunities. Artificial intelligence (AI) and machine learning is changing the way companies deliver […]


Editorial

More Than Half of Global Companies Want to Invest in 5G Technology in the Next Three Years

February 28, 2022

Via: Natalie Dunn

More than half of global private companies are planning to invest in 5G technology in the next three years and the rising star seems to be private networks. As more devices are connected and the 5G ecosystem matures, deployment costs […]


Editorial

Why We Need a Post-Pandemic Connectivity Boost

January 14, 2022

Via: Natalie Dunn

The COVID-19 pandemic has shown that connectivity is essential for citizens, businesses, and institutions across the world. These two last years meant rebuilding in a digital environment, as the world became accustomed to a health crisis. The pandemic brought to […]


Editorial

Why 5G rollout comes with multiple benefits and concerns

December 15, 2021

Via: Natalie Dunn

Adopting emerging technologies is never an easy task, and it can become even more challenging during a global pandemic. With concerns about new variants of the virus still around, and numerous effects of the healthcare crisis disrupting the global economy, […]


Editorial

5G Technology: 4 Major Trends to Watch in 2022

November 30, 2021

Via: Natalie Dunn

Over the last 15-20 years, mobile technology has had an incredible impact on society and businesses, beyond what anyone could have imagined. The fifth generation of mobile networking technology (5G) is now the star of the show, and the buzz […]


Editorial

The Current State of 5G Development and New Opportunities

October 29, 2021

Via: Natalie Dunn

After just five years of commercial deployment, 5G adoption has been much faster than companies expected, especially in terms of subscriber base, network coverage, and the large number of 5G handsets on the market. In the next phase of 5G […]


Editorial

How and Why Is Russia Trying to Cut Itself from Global Internet

September 28, 2021

Via: Natalie Dunn

One piece of news that went almost unnoticed recently is that Russia is taking a major step in cyberwar preparations, successfully testing RuNet, the Russian Sovereign Internet, by disconnecting from the global internet. In June and July, Russia successfully tested […]


Editorial

Europe Missed the Start of 4G Deployments 10 Years Ago and Is About to Make the Same Mistake with 5G

August 30, 2021

Via: Natalie Dunn

The mid-band spectrum is essential for using the full potential of 5G technology and for the integration of Industry 4.0 usage scenarios in Europe. However, Europe is still lagging behind other regional markets in the deployment of 5G networks in […]