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Category: Editorial


Editorial

A Guide to SMTP (Simple Mail Transfer Protocol): What is It, How Does It Work, and How to Set It Up

October 24, 2022

Via: Natalie Dunn

With more than 300 billion emails exchanged daily between Internet users, email is one of the most widely used methods of communication for individuals and businesses alike. But have you ever wondered what happens after you click the “send” button? […]


Editorial

5 Strategies for Balancing Security, Acquisition, and Support Costs Without Sacrificing CX

October 11, 2022

Via: Joseph Saunders

Since its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate.  As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]


Editorial

The Race to 5G Non-Terrestrial Network Heats Up

September 29, 2022

Via: Natalie Dunn

In recent years, dozens of terrestrial 5G networks have been deployed across the world, with operators mainly focused on areas already being served by existing cellular technologies. But this is slowly changing, as companies want to take advantage of the […]


Editorial

5G Deployment: Addressing Security Challenges Through Standardization

August 30, 2022

Via: Natalie Dunn

As mobile network operators (MNOs) around the world deploy 5G, communications networks will face new threats and security challenges. Standardization of 5G security is important and provides an opportunity for stakeholders to create a common language of risk management communication […]


Editorial

Global IPv6 Adoption Is Still Slow—Despite the Growing Price of IP Addresses

July 29, 2022

Via: Natalie Dunn

The Internet is growing faster than ever, with the number of connected IoT devices reaching 14.4 billion globally. This expansion is putting pressure on IPv4, the current dominant IP address system. The number of available IP addresses has plummeted in […]


Editorial

Common Myths About NVMe Storage in the Telecommunications Industry

June 20, 2022

Via: Natalie Dunn

As prices drop and SSD adoption grows, companies are beginning to show increasing interest in Non-Volatile Memory Express (NVMe) technology. However, the NVMe topic is surrounded by multiple misconceptions. Companies usually associate technological novelties with a restricted level of applicability, […]


Editorial

What Is Serverless Architecture And How Can Businesses Benefit From It?

May 31, 2022

Via: Natalie Dunn

Cloud computing started as an alternative to traditional infrastructure and platforms. In the face of finite hardware and software technology resources, the cloud proposes “infinite” and scalable solutions. When it comes to the cloud, there is much talk about serverless […]


Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

May 17, 2022

Via: Nakisani Jacobs

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Editorial

Why Passive Optical Networks Could Be a Game-Changer for Many Businesses

April 29, 2022

Via: Natalie Dunn

The popularity of the Internet of Things (IoT) and the convergence of voice and data networks are putting a great strain on classic copper-based Ethernet networks in terms of bandwidth. The networking journey always involves change, and the Passive Optical […]


Editorial

Choosing the Best CCaaS in 2022

March 30, 2022

Via: Natalie Dunn

As more and more companies recognize the value of having their customer contact solutions ready-to-scale in the cloud, IT managers are ready to adopt new technology and opportunities. Artificial intelligence (AI) and machine learning is changing the way companies deliver […]


Editorial

More Than Half of Global Companies Want to Invest in 5G Technology in the Next Three Years

February 28, 2022

Via: Natalie Dunn

More than half of global private companies are planning to invest in 5G technology in the next three years and the rising star seems to be private networks. As more devices are connected and the 5G ecosystem matures, deployment costs […]


Editorial

Why We Need a Post-Pandemic Connectivity Boost

January 14, 2022

Via: Natalie Dunn

The COVID-19 pandemic has shown that connectivity is essential for citizens, businesses, and institutions across the world. These two last years meant rebuilding in a digital environment, as the world became accustomed to a health crisis. The pandemic brought to […]


Editorial

Why 5G rollout comes with multiple benefits and concerns

December 15, 2021

Via: Natalie Dunn

Adopting emerging technologies is never an easy task, and it can become even more challenging during a global pandemic. With concerns about new variants of the virus still around, and numerous effects of the healthcare crisis disrupting the global economy, […]


Editorial

5G Technology: 4 Major Trends to Watch in 2022

November 30, 2021

Via: Natalie Dunn

Over the last 15-20 years, mobile technology has had an incredible impact on society and businesses, beyond what anyone could have imagined. The fifth generation of mobile networking technology (5G) is now the star of the show, and the buzz […]


Editorial

The Current State of 5G Development and New Opportunities

October 29, 2021

Via: Natalie Dunn

After just five years of commercial deployment, 5G adoption has been much faster than companies expected, especially in terms of subscriber base, network coverage, and the large number of 5G handsets on the market. In the next phase of 5G […]


Editorial

How and Why Is Russia Trying to Cut Itself from Global Internet

September 28, 2021

Via: Natalie Dunn

One piece of news that went almost unnoticed recently is that Russia is taking a major step in cyberwar preparations, successfully testing RuNet, the Russian Sovereign Internet, by disconnecting from the global internet. In June and July, Russia successfully tested […]


Editorial

Europe Missed the Start of 4G Deployments 10 Years Ago and Is About to Make the Same Mistake with 5G

August 30, 2021

Via: Natalie Dunn

The mid-band spectrum is essential for using the full potential of 5G technology and for the integration of Industry 4.0 usage scenarios in Europe. However, Europe is still lagging behind other regional markets in the deployment of 5G networks in […]


Editorial

Key Challenges Delaying Widespread Adoption of Open RAN

July 16, 2021

Via: Natalie Dunn

Recently, Open RAN developers have taken various actions to demonstrate the feasibility and accelerated progress of open and unbundled mobile network specifications. The race to Open RAN will be a marathon, not a sprint, as the architecture is yet to […]


Editorial

Monetizing 5G: Opportunities for telecom providers

June 18, 2021

Via: Diana Beverly Ross

5G networks offer an unprecedented transmission speed, faster than many existing home broadband connections. This is beneficial for smart devices and IoT gadgets. A smoother interconnection and more complex operations will be easier to achieve, helping drones, autonomous vehicles, and […]


Editorial

Should You Update Your Office Communication Tools?

May 21, 2021

Via: Diana Beverly Ross

After more than a year of remote work and trying to adjust to new processes and habits, the return to the office might seem more challenging than before. However, it’s also an opportunity to take a step back, review the […]