August 10, 2020
August 6, 2020
August 5, 2020
August 11, 2020
August 5, 2020
Call center support is a pivotal part of modern-day business functions. It provides a vital connect between customers and a brand, and has a role to play in shaping their relationship. The value of agents in a call center is […]
July 29, 2020
Juniper Networks has driven the reach of its Mist artificial intelligence networking capabilities into the WAN for better insights and automation. After buying wireless LAN vendor Mist early last year, Juniper has been integrating Mist’s AI capabilities across its LAN, […]
July 21, 2020
We would all rather be convening in-person for Enterprise Connect, but like other industry events, the 2020 edition will be virtual, running from Aug. 3-6. I’m returning with another state of the market update on speech technology in the enterprise, […]
Modern Media, Worldwide equipment sales
August 10, 2020
Fierce Telecom NewsFor the second time, Gainspeed is on the move after Nokia completed the sell-off of its Gainspeed cable assets to Vecima Networks. Nokia and Vecima Networks announced on Monday that the deal, which was first announced July 29, had been […]
August 10, 2020
RCR Wireless NewsGreetings again from Charlotte/ Lake Norman. Pictured is a double rainbow from July to celebrate a week of consistent market highs as well as a pretty darn good first earnings report from T-Mobile. We will analyze four key parts of […]
August 10, 2020
Adrian van Palmberg5G will soon be commonplace at airports, and the idea of everything intelligently connected to everything will be viable. Upgrading from 4G to 5G isn’t just about the network—it’s about pushing the boundaries of what’s currently possible. The current 4G/LTE […]
August 7, 2020
No JitterIn this week’s No Jitter Roll, we round up announcements from Fuze, EPOS, and Avaya on network connectivity options, new speakerphones, and a cloud rebranding, respectively. Fuze Expands Network Connectivity UCaaS provider Fuze this week announced an expansion of connectivity […]
July 31, 2020
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