Enhance Support Quality for Every Contact with Cisco Based Call Centers

August 5, 2020

Call center support is a pivotal part of modern-day business functions. It provides a vital connect between customers and a brand, and has a role to play in shaping their relationship. The value of agents in a call center is […]

Juniper Networks drives AI into SD-WAN with Mist

July 29, 2020

Juniper Networks has driven the reach of its Mist artificial intelligence networking capabilities into the WAN for better insights and automation. After buying wireless LAN vendor Mist early last year, Juniper has been integrating Mist’s AI capabilities across its LAN, […]

3 Themes Emerging in Speech Technology

July 21, 2020

Category: News

We would all rather be convening in-person for Enterprise Connect, but like other industry events, the 2020 edition will be virtual, running from Aug. 3-6. I’m returning with another state of the market update on speech technology in the enterprise, […]

Modern Media, Worldwide equipment sales

Nokia completes sale of Gainspeed cable portfolio to Vecima Networks

August 10, 2020

Via: Fierce Telecom News

For the second time, Gainspeed is on the move after Nokia completed the sell-off of its Gainspeed cable assets to Vecima Networks. Nokia and Vecima Networks announced on Monday that the deal, which was first announced July 29, had been […]


The Sunday Brief: And then there were three–wireless in 2020

August 10, 2020

Via: RCR Wireless News

Greetings again from Charlotte/ Lake Norman. Pictured is a double rainbow from July to celebrate a week of consistent market highs as well as a pretty darn good first earnings report from T-Mobile. We will analyze four key parts of […]


What Is the Potential for Bringing the Worlds of Aviation and Telecommunications Together?

August 10, 2020

Via: Adrian van Palmberg

5G will soon be commonplace at airports, and the idea of everything intelligently connected to everything will be viable.  Upgrading from 4G to 5G isn’t just about the network—it’s about pushing the boundaries of what’s currently possible. The current 4G/LTE […]

Networks & Systems, News

No Jitter Roll: UCaaS Connectivity, Cloud Rebranding

August 7, 2020

Via: No Jitter

In this week’s No Jitter Roll, we round up announcements from Fuze, EPOS, and Avaya on network connectivity options, new speakerphones, and a cloud rebranding, respectively. Fuze Expands Network Connectivity UCaaS provider Fuze this week announced an expansion of connectivity […]