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LATEST PUBLICATIONS



Getting the Big Picture: Auditing Your Network

July 2, 2020

For a perpetually busy telecom department, the prospect of auditing and documenting its network and systems may seem like a time-intensive and costly proposition. Yet, this exercise can produce exceptional value through cleaner communications, greater efficiencies, fewer redundancies, and lower […]


Why Professional Call Center Support Services Are Rarer Than You Think?

June 25, 2020

Being professional for a call center agent is extremely important. There is nothing like a disciplined and polite agent. Talent takes a backseat when one talks about call center support services especially inbound call centers. It is the ability of […]


FirstNet board approves $218 million for deployables, 5G upgrades

June 18, 2020

The First Responders Network Authority board has approved $218 million in network investment to support 5G and additional deployables for first responders using the FirstNet-AT&T network. The FirstNet Authority said that the funds will support “initial network upgrades to set […]


Internet, Modern Media

What Does Cloud-Native Even Mean?

June 30, 2020

Via: No Jitter

Somehow, clouds seem to be stuck in a perpetual terminological limbo. Back when cloud computing started, we had IaaS, PaaS, and SaaS, and there were a bunch of users scratching their heads on just what all those “aaS-es” meant. The […]


Networks & Systems

Partnership ecosystems: Where innovation meets new revenue (Reader Forum)

June 30, 2020

Via: RCR Wireless News

Now more than ever, we’re seeing more collaboration in the telecoms industry. Instead of working against each other, the industry is coming together to boost the pace of innovation. This is seeing tangible successes, with many associations and ecosystems forming […]


Modern Media, Networks & Systems, Radio and television

The Switch delivers live international horse racing to Jockey Club of Turkey

June 30, 2020

Via: Broadcast Beat

New York – 00:01 ET, June 30, 2020 – The Switch, the platform for the production and global delivery of live video, has been chosen by Jockey Club of Turkey (TJK) to deliver live horse racing streams from the UK […]