March 5, 2024
March 1, 2024
March 12, 2024
One of the biggest selling points of artificial intelligence (AI) is cost savings—and that savings involves automating functions that humans previously handled. In the contact center, AI cost savings translates into compensation reduction, as agents become more efficient with interactions […]
March 7, 2024
Inmarsat Maritime, which is owned by Viasat, has signed a Memorandum of Understanding (MoU) with Saudi energy and chemical company Aramco to undertake a 5G mesh network trial. In a release, Inmarsat Maritime noted that the trial aims to provide […]
February 12, 2024
Leader Electronics Europe announces that enhancements to its state-of-the-art 4K test and measurement technology will be previewed at BSC Expo 2024 in London’s Battersea Evolution, 15-17 February. Mission Digital (stand 206) will be showcasing a new Leader ‘real-time’ false color […]
February 29, 2024
Caitlin SimmonsHave you ever thought about the mechanisms that enable your digital content to trek the longest of distances across the globe? Or considered the infrastructure that allows the uninterrupted streaming of digital media from servers located continents away? The answer […]