The Need for Speed in UCaaS

November 25, 2020

Enterprise voice is a tough business. All tech sectors face regular change, but few endure existential threats as frequently and regularly as enterprise voice. This one is in a perpetual, existential battle with change. The threat du jour isn’t technology, […]

Streamliner Productions becomes the first disguise xR Partner in New Zealand

November 19, 2020

disguise welcomes Streamliner Productions in New Zealand to its worldwide partner network. Streamliner are now a disguise xR Creative & Rental Partner, and will enable new levels of creativity for virtual productions in a country that has been described as […]

How Interaction Analytics Help Contact Centers Win

November 11, 2020

Whether it’s baseball, football, or tennis, sports center around strategy. Those strategies are malleable and can be changed mid-game to adapt to new circumstances. Nowadays, through technology and other resources, management teams gather more information and data to edge out […]

Internet, Modern Media

Preparing for a Permanent Teleworking Environment

November 23, 2020

Via: No Jitter

In the second and third quarters of 2020, we saw the acceleration and near mass adoption of teleworking in response to the global pandemic. Fortunately, the older remote-access virtual private network (VPN) technologies that were in place for road warriors […]

Internet, Modern Media

Lumen expands partnership with Zoom

November 23, 2020

Via: Fierce Telecom News

After first announcing they were working together in September, Lumen and Zoom have expanded their partnership. Similar to deployments by BT and Deutsche Telekom, Lumen is now offering a dedicated Zoom service to its customers. “Zoom delivered by Lumen” blends […]

Local area networks and wide area networks, Modern Media

Vodafone targets net zero carbon emissions by 2040

November 23, 2020

Via: Fierce Telecom News

Vodafone announced it has committed to reducing the company’s total global carbon emissions to “net zero” by 2040, which cut 10 years off of its original deadline. As part of the Paris Agreement, Vodafone also confirmed that its 2030 carbon […]