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Tag: telecom


News

T-Mobile gets rid of robot system for customer service calls

August 17, 2018

Via: Phys.org

The telecom said it would connect users straight to a team of customer representatives, unique to their own city, when they call customer service. ” ‘Your call is important to us’ are the six emptiest words ever robo-spoken,” said CEO […]


Networks & Systems, News

Telecom & Mobile Technology: Strategic Asset or Service Delivery?

July 9, 2018

Via: Telecom Reseller

Telecom and mobile technology is integral to businesses and increased focus on digital transformation efforts illustrates a strong believe in the power of technology as a business accelerator. Telecom, mobility and technology leaders believe in the transformational power of technology. […]


Internet, Modern Media

Verizon Fios broadband reaches 40% penetration mark

April 4, 2018

Via: Fierce Telecom News

Verizon may not have any new expansive Fios expansion plans, but where it has rolled out FTTH, Fios broadband penetration is above 40%. Matt Ellis, EVP and CFO of Verizon, told investors during the Morgan Stanley Technology, Media & Telecom Conference […]


Networks & Systems

5G will require a strong wireline transport network

April 4, 2018

Via: Fierce Telecom News

As wireless operators prepare for the upcoming 5G wireless rush, Broadband Forum CEO Robin Mersh says they will need a robust wireline network. Mersh told attendees during this week’s Mobile World Congress 2018 trade show that the underlying transport network […]


Modern Media, Telephone

Have we reached the limits of mobile innovation?

April 4, 2018

Via: Media Week

A visit to Mobile World Congress follows a set pattern. And the most important part of the routine is the first day of the show when the new phones are launched. This year was no exception with Samsung, Sony and […]


Regulations

Appeals court nixes some FCC rules on robocalls

April 3, 2018

Via: Phys.org

A federal appeals court rolled back rules intended to deter irritating telemarketing robocalls, saying they were too broad. The U.S. Court of Appeals for the District of Columbia said that 2015 regulations from the Federal Communications Commission could wrongly classify […]


News

Why Sprint chose Synchronoss Technologies for transformation

April 3, 2018

Via: RCR Wireless News

The number four wireless carrier, Sprint, has selected Synchronoss Technologies to lead them in their digital transformation to help prepare for growth going forward. This is the kind of thinking every company needs to have now as going digital becomes […]


Internet, Modern Media

From AT&T to Cable One: Who has the highest data caps in wireline, wireless and cable?

April 2, 2018

Via: Fierce Telecom News

As consumers’ desire for content and other forms of entertainment served over the internet has risen, wireless and wireline service providers have looked for the best way to optimize their networks by implementing data usage caps. While the overall implementation […]


Local area networks and wide area networks, Modern Media

Verizon, CWA settle New York copper network dispute, agree on repairs, improvements

April 2, 2018

Via: Fierce Telecom News

Verizon and the Communications Workers of America (CWA) have reached a settlement requiring the telco to repair and make improvements to its copper network infrastructure throughout New York state. Under the terms of the agreement, the service provider agreed to […]


News

How telecom operators can benefit from drones

April 2, 2018

Via: RCR Wireless News

Drones in the telecom industry Unmanned aerial vehicles (UAVs), or drones, are often characterized as toys or weapons, but they are also seen as maintenance tools among telecom operators. In a global report on the commercial applications of drone technology, […]