Tag: telecom

August 17, 2018

The telecom said it would connect users straight to a team of customer representatives, unique to their own city, when they call customer service. ” ‘Your call is important to us’ are the six emptiest words ever robo-spoken,” said CEO […]

July 9, 2018

Telecom and mobile technology is integral to businesses and increased focus on digital transformation efforts illustrates a strong believe in the power of technology as a business accelerator. Telecom, mobility and technology leaders believe in the transformational power of technology. […]

April 4, 2018

Verizon may not have any new expansive Fios expansion plans, but where it has rolled out FTTH, Fios broadband penetration is above 40%. Matt Ellis, EVP and CFO of Verizon, told investors during the Morgan Stanley Technology, Media & Telecom Conference […]

April 4, 2018

As wireless operators prepare for the upcoming 5G wireless rush, Broadband Forum CEO Robin Mersh says they will need a robust wireline network. Mersh told attendees during this week’s Mobile World Congress 2018 trade show that the underlying transport network […]

April 4, 2018

A visit to Mobile World Congress follows a set pattern. And the most important part of the routine is the first day of the show when the new phones are launched. This year was no exception with Samsung, Sony and […]

April 3, 2018

A federal appeals court rolled back rules intended to deter irritating telemarketing robocalls, saying they were too broad. The U.S. Court of Appeals for the District of Columbia said that 2015 regulations from the Federal Communications Commission could wrongly classify […]

April 3, 2018

The number four wireless carrier, Sprint, has selected Synchronoss Technologies to lead them in their digital transformation to help prepare for growth going forward. This is the kind of thinking every company needs to have now as going digital becomes […]

April 2, 2018

As consumers’ desire for content and other forms of entertainment served over the internet has risen, wireless and wireline service providers have looked for the best way to optimize their networks by implementing data usage caps. While the overall implementation […]

April 2, 2018

Verizon and the Communications Workers of America (CWA) have reached a settlement requiring the telco to repair and make improvements to its copper network infrastructure throughout New York state. Under the terms of the agreement, the service provider agreed to […]

April 2, 2018

Drones in the telecom industry Unmanned aerial vehicles (UAVs), or drones, are often characterized as toys or weapons, but they are also seen as maintenance tools among telecom operators. In a global report on the commercial applications of drone technology, […]