Category: Networks & Systems

April 22, 2021

The rapid shift to work from home (WFH) in the last one-plus years has drastically changed network demands. Prior to the pandemic, network designs were already in flux as traffic patterns increasingly shifted from the enterprise data center to the […]

April 20, 2021

The future has already arrived, and it is in the form of 5G. But Oracle brings the cloud native future into the next level with the 5G Next Gen Core. Diving deep into this monumental invention with Carrie Charles is […]

April 15, 2021

Businesses continue to deliver virtual options for customers to buy products, visit the doctor, take a class, and address service issues. With fewer people visiting physical locations following the COVID-19 pandemic, contact centers have seen a surge in activity. As […]

April 14, 2021

Business operations have become intrinsically tied to technology. The connection between the two has created tremendous operational efficiencies, but the world is changing, and reliance on technology has become a significant business risk. This risk is a direct result of […]

April 13, 2021

In this article, the third in my continuing examination of usage profiles, I’ll be exploring enterprise communications requirements of the retail worker role. Previously, I’ve looked at field sales and services roles and production roles, showing how those usage profiles […]

April 12, 2021

The enterprise communications sector is continuously evolving, and one of the bigger changes for the past decade has been the transition from owned equipment to cloud-delivered services. While new technologies and features dominate most of that conversation, the go-to-market changes […]

April 9, 2021

Clear-Com’s® Eclipse® HX Digital Matrix Intercom’s latest software update, version 12.1, reinforces its position as the most flexible and dynamic IP-based intercom solution on the market, delivering enhanced capabilities for both IP and legacy wireless FreeSpeak™ systems, increasing the density […]

April 7, 2021

As a consultant, I work with enterprises on a host of projects, everything from voice network contract renewals, SD-WAN evaluations, cloud migrations, disaster recovery planning, voice system RFPs, and much more. Occasionally, a client will have a full list of […]

April 6, 2021

CDS, the leading provider of multi-vendor services (MVS) for data centers worldwide, today introduced Commit, a new global channel program aimed at helping solution providers bring the most advanced, comprehensive and complementary infrastructure services to their enterprise customers. The new CDS […]

April 5, 2021

Last year, as one awkward virtual meeting led into the next, Stanford University siblings Ethan and Antonia Hellman began thinking about why these calls were going poorly within their communities and social groups. Social psychology, they observed, had become a […]