Welcome to the second of our Conversations in Collaboration. We began with Cisco’s Lorrissa Horton, who talked about the company’s approach to data security in AI.
This month, No Jitter (NJ) spoke with Behshad Behzadi, Vice President of Engineering, Generative Conversational AI, Google Cloud about the use of generative AI (Gen AI) at Google, in its Contact Center AI offering and, more broadly, across enterprises.
The Gen AI category has a small number of foundational models, also referred to as large language models (LLMs), which are being used in many applications and use cases such as generating text, images, and speech.
