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Tag: featured


Modern Media, Worldwide equipment sales

Cloud Conventions Virtual Event Platform Launches Channel Sales Program Referral, Wholesale & White-Label Options are Available for Channel Partners

August 11, 2020

Via: Telecom Reseller

Atlanta, GA – August 10, 2020 – Cloud Conventions, a full featured virtual tradeshow and event technology solution today launched a channel reseller program to allow telecommunications and cloud sales partners, event managers and marketing groups to represent and sell […]


Networks & Systems

Co-managed SD-WAN: IT decision makers are leaning in but how do you get the best of both worlds?

August 11, 2020

Via: Telecom Reseller

The need for a virtual workforce is forcing many leaders to rethink their IT operations, and for SD-WAN adopters this has many considering more managed and co-managed services. But why does the work-from-anywhere strategy require more support, and what’s the […]


Local area networks and wide area networks, Modern Media

Crown Media selects Mediaproxy’s technology for Crown Media Family Networks playout

August 10, 2020

Via: Broadcast Beat

Melbourne, Australia – 10 August 2020: Mediaproxy, the leading provider of software-based IP broadcast solutions, is working with Crown Media Family Networks to provide compliance monitoring for its main television services: Hallmark Channel, Hallmark Mysteries & Movies (HMM) and Hallmark […]


News

The Sunday Brief: And then there were three–wireless in 2020

August 10, 2020

Via: RCR Wireless News

Greetings again from Charlotte/ Lake Norman. Pictured is a double rainbow from July to celebrate a week of consistent market highs as well as a pretty darn good first earnings report from T-Mobile. We will analyze four key parts of […]


Modern Media, Telephone

Enhance Support Quality for Every Contact with Cisco Based Call Centers

August 5, 2020

Via: VOIP-info.org

Call center support is a pivotal part of modern-day business functions. It provides a vital connect between customers and a brand, and has a role to play in shaping their relationship. The value of agents in a call center is […]


Internet, Modern Media

Refurbish and Refinish Your Cloud Strategy

August 4, 2020

Via: No Jitter

Cloud communications and collaboration usage has skyrocketed since companies had to get people out of the office to work remotely — and fast. But many companies took advantage of free and reduced cost COVID-19 offerings for their accelerated push into […]


News

EC20: Strange Times Call for Going Digital

August 3, 2020

Via: No Jitter

Not that we’ve been rambling around anywhere but between the kitchen, bathroom, and rec room-turned-office in recent months, but at this point in time I can’t help every so often but to think about that classic Grateful Dead line, “what […]


Internet, Modern Media

10 Top Cloud Computing Startups

August 3, 2020

Via: Informationweek

The global pandemic may have put a damper on many sectors of the economy, but it doesn’t seem to have hindered the cloud computing market. According to the latest forecast from Gartner, the public cloud market will likely grow 6.4% […]


Regulations

CCPA will Impact your Contact Center

August 3, 2020

Via: Telecom Reseller

Starting in May 2018, companies that stored, processed, distributed, or sold European Union (EU) citizen data were covered by the General Data Protection regulations (GDPR). Those businesses that did not interact with EU citizens were exempt. If you do business domestically, […]


News

Putting Microsoft, Cisco, Zoom Under UCaaS Lens

July 29, 2020

Via: No Jitter

As a newbie to the UCaaS industry, a question arose as I studied the annual provider scorecard Omdia published a few months ago. I wondered, “Why aren’t Cisco, Microsoft, and Zoom on the list, let alone at the top?” To […]