Tag: featured

September 29, 2022

As enterprises look to stay ahead of customer demands, many organizations have not only stressed the importance of providing customer service at every level of their business, but they have invested heavily in technology to create a more seamless customer […]

September 27, 2022

On almost all telecom bills, there’s a section called something like “fees, taxes, and surcharges,” which customers pay in addition to the services that they are contracted for. These fees are rarely (if ever) discussed during negotiations for new services […]

September 27, 2022

All enterprise eyes are on the development and deployment of private 5G cellular networks, as businesses seek new flexibility and capabilities that traditional IT infrastructure has not delivered. But how do you know that your private network is delivering on […]

September 26, 2022

“How are the mighty fallen” is a fairly famous quote and, sadly, one that seems pretty accurate for Avaya. The former giant of unified communications (UC) may now be facing major problems, and the big question is what that means […]

September 26, 2022

Last week at Dreamforce, Slack announced a new feature called Slack Canvas. It provides a surface where teams can curate, organize, and share information. Canvas makes it easier to leverage information contained within Slack conversations. It can organize files, messages, […]

September 21, 2022

The cloud communications space continues to be crowded and noisy, and even the established players are having difficulty breaking through to get anyone’s attention for at least 10 seconds. These days, 10 seconds of attention is actually a big deal; […]

September 20, 2022

Michael Kammes has designed and built thousands of video production and post-production systems, workflows and facility integrations during his nearly 20 years as a technology advisor in the media and entertainment industry. He’s a well-known public speaker on workflows, a […]

September 20, 2022

Mobius Labs, a developer of next-generation AI-powered metadata technology, today announced a technology partnership with Cloudinary, the media experience cloud that powers many of the world’s top brands. Through this integration, Cloudinary DAM users will be able to leverage the […]

September 19, 2022

In the earliest days of small format video production, most professional crews worked as a trio: a camera operator/director, sound operator and a lighting/gaffer person. Today, in many production situations, three is considered a luxury. Often one person is expected […]

September 14, 2022

Hackers are “going global” and your business must know what measures to take to protect your privacy. Tata Communications blocks 4 billion+ calls annually to prevent a wide variety of voice fraud schemes. Whether it’s illegitimate robocalling, spam, spoofed caller […]

September 13, 2022

There’s a lot of talk about hybrid work these days, but most of these conversations focus on where employees work. Deployment models are another aspect of hybrid work, and those have to do where the servers reside. Hybrid deployments that […]

September 13, 2022

Two big announcements regarding new satellite-based communications options for cell phones dropped in the past month, giving us a view of the next big frontier in wireless communications. First, Elon Musk’s Starlink (a division of SpaceX) and T-Mobile U.S. agreed […]

September 12, 2022

Meeting equity is an umbrella term that covers human behaviors, the physical spaces where people meet, and the technological tools which help participants meet and connect. Gabi Shriki, senior vice president, and head of audiovisual (A/V) business, Valens, recently observed […]

September 12, 2022

Türk Telekom, the pioneer of digital transformation in Türkiye, continues its efforts to shape the future with 5G and new generation technologies. Türk Telekom became the first operator in the world to implement the “Time Synchronization Transmission Solution”, implemented in […]

September 8, 2022

Comcast has announced that it is in the midst of a major network upgrade that includes plans to offer multi-gigabit symmetrical speeds and Wi-Fi 6 to customers starting next year. The network and in-home Wi-Fi service upgrades could make the […]

September 7, 2022

In an effort to understand what today’s business decision-makers are thinking about regarding customer service, contact center technologies, employee retention, and the changing contact center environment, Five9 partnered with Zogby Analytics to survey business decision-makers about the state of customer […]

September 7, 2022

5600 K Productions Turns to JetStor® to Help Meet Clients’ Every Film & Video Need If you need to produce some advertising, a corporate film, television content, a documentary, or even a feature film, turn to 5600 K production / […]

September 6, 2022

ALC NetworX, developer of the RAVENNA audio-over-IP technology, welcomes audio interface and networked audio specialists, RME, as the latest partner to the RAVENNA community. RME’s first RAVENNA-enabled product, the Digiface RAVENNA, will be unveiled at IBC 2022. Developed in cooperation […]

September 6, 2022

ETL Systems has launched the next evolution of StingRay, its RF over fibre range, with additional functionality and flexibility for satellite operations. RF over Fibre is a dependable and reliable way of moving satellite signals over longer distances than standard […]

August 30, 2022

Following its participation in recent high-profile 5G trials at the Commonwealth Games and Premiership Rugby, Vislink (Nasdaq: VISL), a global technology leader in the capture, delivery and management of high quality, live video and associated data in the media & […]