Welcome to Number of the Month, where we dig deeper into the research and data that’s shaping the communications technology industry. This month, we look at a report from technology expense and asset management firm Tangoe, which found that only 39% of those IT decision-makers (ITDM) they surveyed said their UCaaS investments fully delivered on their anticipated benefits.
The number of the month: 39%
That’s the percentage of IT decision-makers who said their UCaaS investments fully delivered on their anticipated benefits, such as costs savings and ease of management. The number comes from a survey conducted by Tangoe and tech media partner Foundry. In January 2023, they surveyed 200 IT decision-makers (ITDMs) at large enterprises (the average number of employees was 6,855).
