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Category: Regulations


Regulations

Sophisticated Data Collection Means Sophisticated Data Dilemmas

May 2, 2022

Via: No Jitter

To me, one of the great takeaways from Enterprise Connect 2022 was the discussion of increasing levels of sophistication in data collection—some might call it “strip mining”—and repackaging that data for other uses, i.e., revenue generation. From the contact center […]


Regulations

Future of E911: 5 IT Areas to Consider

February 1, 2022

Via: No Jitter

With the January 6, 2022 date for compliance with RAY BAUM’s Act for non-fixed endpoints now past, those responsible for 911 location and call routing management may be lulled into a false sense of security. While it’s true that there […]


Regulations

Regulatory Fiasco: FAA and FCC Feud Over 5G

January 25, 2022

Via: No Jitter

I hadn’t planned to write about the regulatory spat between the Federal Aviation Administration (FAA) and the Federal Communications Commission (FCC) surrounding the C-band radio spectrum, but here we are. The reason I’d mostly ignored it was because I assumed […]


Regulations

5 Pressing Questions Surrounding Enterprise E-911 in 2022

January 18, 2022

Via: No Jitter

Federal legislation (Kari’s Law and RAY BAUM’s Act) and their mutually inclusive regulations, including finding, routing, and reporting an E-911 emergency event, have phased into place over the last few years. The final requirements of the RAY BAUM’s Act, dispatchable […]


Regulations

2021 Was the Year the Feds Got Serious About Cybersecurity

December 13, 2021

Via: No Jitter

Almost from the beginning of the Biden administration early this year, the federal government, through its many branches and agencies, has taken a hard and continuously evolving look at improving cybersecurity across the spectrum of American enterprises. This push has […]


Regulations

How the Infrastructure Bill Boosts Broadband Access

November 23, 2021

Via: No Jitter

What can you buy for $65 billion? That kind of money could purchase one Big Mac for every citizen of the Russian Federation, Kyrgyzstan, and Mongolia combined — or build and upgrade the United States’ high-speed Internet infrastructure. According to […]


Regulations

6 Ways the Cybersecurity Executive Order Affects the Office

November 10, 2021

Via: No Jitter

The Cybersecurity Executive Order (EO) was issued on May 12th, 2021. The EO applies primarily to federal agencies and federal systems; however, it also applies to government contractors and subcontractors. All enterprises and organizations should pay attention to the initiatives, […]


Regulations

Negotiate a Better Cloud Contract to Avoid Traps

September 16, 2021

Via: No Jitter

Enterprise Connect is right around the corner. It’s where I’ll be teaching attendees how best to negotiate cloud contracts, spot “gotchas,” and prevent them from happening in the future. Some of these “gotchas” include whether or not your service level […]


Regulations

Where Will Infrastructure Bill Take Telecom Industry?

August 17, 2021

Via: No Jitter

Focusing on enterprise communications, I don’t usually address topics involving the regulatory aspects of our business. Further, it has been my experience that IT pros are generally wary of communications services providers, looking at them more in terms of a […]


Regulations

Beyond the Mandate: Next Steps in the Fight to Combat Robocalls and Spoofing

July 9, 2021

Via: Telecom Ramblings

This Industry Viewpoint was contributed by Jamie Gibson, VP of Technology, Ribbon Communications Robocalling is no small problem. These nuisance calls are the major source of consumer complaints, with some estimates suggesting that more than 22 billion robocalls have been […]