Tag: collaboration

February 29, 2024

There’s no rest for the weary, especially those weary communication pros responsible for securing their workplace collaboration environments against internal and external threats. Today’s security landscape is one that is constantly evolving, at an ever-increasing pace, as new applications enter […]

February 28, 2024

Welcome to No Jitter’s Conversations in Collaboration series. In this current series we’re asking industry leaders to talk about how AI can boost productivity – and how we define what productivity even is – with the goal of helping those […]

February 27, 2024

The early returns are in – the Apple Vision Pro is out and is getting very positive reviews. But digging deeper, is it really worth the hype? Is it worth $3500? What about business use cases? Is the Apple Vision […]

February 16, 2024

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, we highlight: The arrival of Slack AI and its initial capabilities; Otter.ai’s new Meeting GenAI product; four new generative […]

February 16, 2024

Welcome to No Jitter’s Conversations in Collaboration series. In this current series we’re asking industry leaders to talk about how AI can boost productivity – and how we define what productivity even is – with the goal of helping those […]

February 15, 2024

Welcome to No Jitter’s Conversations in Collaboration series. In this current series we’re asking industry leaders to talk about how AI can boost productivity – and how we define what productivity even is – with the goal of helping those […]

February 15, 2024

The typical office and workday are riddled with inefficiencies –– and that goes for nearly all industries. Employees often encounter challenges with outdated technology infrastructure, leading to slow processes and frustrating delays. Meanwhile, the lack of seamless collaboration tools is […]

February 8, 2024

It is widely recognized that customer experiences (CX) and employee experiences (EX) are interrelated and can significantly impact business performance. In 2024, customer service leaders will continue to prioritize improving employee performance and development. One effective way to do this […]

February 8, 2024

Welcome to the debut of the second series of No Jitter’s Conversations in Collaboration. In our initial series, we spoke to executives and thought leaders about generative AI, its impact on collaboration and the contact center, and the need to […]

February 6, 2024

As a wave of generative AI copilots and virtual assistants have entered the market, generative AI is now poised to drastically change the way businesses and service providers manage and operate applications and networks. Much attention has been focused on […]

January 31, 2024

My consulting business recently project managed the implementation of a complete technology refresh with new collaboration tools for two organizations. One was 750 employee organization and the other a 7,000-plus employee organization. Certainly, implementing any new technology within your organization […]

January 30, 2024

Professionals are pinning some of their biggest AI aspirations on improved productivity and efficiency, which could bring benefits to their own employees and to their customers. According to a recent Thompson Reuters report, making gains from AI powered helpers–including digital […]

January 29, 2024

After working on projects replacing hundreds of phone systems over my years as a consultant, I have noticed some common trends in the projects that are the most challenging. Here are the top 5 most common mistakes we see when […]

January 26, 2024

On No Jitter this week, analyst Blair Pleasant of COMMfusion has a roundup of What to Expect From AI in Business Communications in 2024. As you can imagine, the big picture is: Lots of potential, lots of new features coming […]

January 24, 2024

With distributed workforces and virtual collaboration now forming an integral part of the daily work experience, the quality of conferencing technology matters more than ever. To ensure focused collaboration and clear communication, excellent audio quality is key to optimizing productivity, […]

January 22, 2024

What really drives technology spending and technology change? Sure, network technology has changed enormously over the last fifty years. We’ve gone from a day when a data connection of 4800 bits per second was leading-edge enterprise technology, to one where […]

January 18, 2024

Nextiva, a privately held company with deep roots in the unified communications and collaboration(UCC) space, announced today that it will acquire Thrio. Founded in 2008, and headquartered in Scottsdale, Arizona, Nextiva raised $200M from Goldman Sachs Asset Management in its […]

January 12, 2024

The Best of Enterprise Connect competition has had a category for “Most Innovative Use of AI” for several years now. As many people love to point out, AI really isn’t new in communications and CX technology. But given the progress—and […]

January 12, 2024

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. In a week oddly devoid of AI-related announcements, NJR highlights: DTEN launches the DTEN Bar and DTEN Mate for small room […]

January 9, 2024

Notion is creating some well-deserved buzz in collaboration. Users are finding the app to be a digital Swiss Army knife for productivity and collaboration. It’s a versatile tool, and since November 2023 has offered AI for integrated assistance with writing, […]