On No Jitter this week, analyst Blair Pleasant of COMMfusion has a roundup of What to Expect From AI in Business Communications in 2024. As you can imagine, the big picture is: Lots of potential, lots of new features coming out, lots of uncertainty about how ready the technology is for your enterprise, and whether it can deliver productivity and ROI.
You’ll get a great opportunity to see these questions asked and answered—in many different ways, I suspect—at Enterprise Connect 2024, March 25 – 28 at the Gaylord Palms hotel in Orlando, FL. AI of course makes up a big chunk of the program, and as we’ve always done, our goal is to help you understand where the hype ends and the reality begins. I want to point out just a few sessions that I’m eagerly awaiting.
