Tag: collaboration

January 4, 2024

To help frame No Jitter’s year-end 2023 retrospective coverage, No Jitter (NJ) created a word cloud from the weekly No Jitter Roll (NJR) articles – as shown in the following graphic. As the word frequency list shows, “AI” was used […]

January 4, 2024

Amazingly, 2024 is upon us. And while the year is certain to be noteworthy due to global events, there are a number of trends related to workplace collaboration that are top of mind. Here are my top five technologies to […]

December 27, 2023

We live in hope, according to the old saying, but enterprises’ hopes and expectations aren’t exactly aligning for next year. While all 223 of the enterprises I’ve gotten data from are hoping for real and meaningful technology advances in 2024, […]

December 15, 2023

As an antidote to the hype around Generative AI (GenAI), I highly recommend a couple of articles that posted last week on No Jitter. These are not contrarian takes, but rather, both supply some much-needed context that will help you […]

December 6, 2023

If there was a “term of the year” award for the communications, collaboration, and customer experience space, “generative AI” would win for 2023 in a landslide. This past year saw a slew of gen AI announcements from just about every […]

December 1, 2023

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week: as part of its cloud contact center Harmony update, Operata launches its generative AI-powered Tenor AI; Nureva debuts its […]

November 17, 2023

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week: RingCentral launches a new events platform and its contact center solution RingCX is now generally available. Uniphore brings generative […]

November 17, 2023

Microsoft’s spent the last few years studying how people work and what the biggest pain points are. Many of the announcements at their annual Ignite show reflect the focus on improving productivity. According to the company: The average employee spends […]

October 26, 2023

At the WebexOne event in Anaheim, CA, Cisco shared an AI strategy centered on the three pillars it has discussed for a while:reimagining work, building the best collaboration suite, and building the best device portfolio. With hybrid work, meetings will […]

October 25, 2023

Today at WebexOne, Cisco announced several components of its AI strategy – Webex AI Assistant, Real-Time Media Models (RMMs) and the Webex AI Codec – which the company will be making “pervasive” across its portfolio. No Jitter spoke with Javed […]

October 20, 2023

We’re less than two weeks away from the November 1 general availability release of the much-anticipated Microsoft Copilot AI personal assistant, so this week’s Enterprise Connect virtual summit on Microsoft Teams was perfectly timed to help enterprise decision-makers understand where […]

October 18, 2023

Welcome to No Jitter’s ongoing series, Conversations in Collaboration, in which we speak with executives and thought leaders about the key trends across the full stack of enterprise communications technologies. Check out the links at the end of this article […]

October 13, 2023

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, NJR highlights: The availability of Kore.ai’s Voice Gateway on the Genesys AppFoundry marketplace, Ada use of generative AI in […]

October 3, 2023

Today, Zoom used Zoomtopia 2023 event to announce new innovations that strengthen its core business and enable Zoom’s continued expansion into the contact center business. The lead item was the unveiling of a product that Zoom CEO had hinted at […]

September 28, 2023

Unified Communications (UC) was a nice label for the mashup of voice and data networks, but for most organizations the move to UC was driven by a desire to reduce audio conferencing costs. This is what drove many business cases […]

September 28, 2023

EditShare®, the technology leader that enables storytellers to create and manage collaborative media workflows, and Canadian Channel Partner, DXM, have installed a large network of EFS storage devices at Pixcom, a leading Canadian production company. Pixcom, based in Montréal, has […]

September 22, 2023

Every year about this time, as we start pulling together the elements of the Conference program for the upcoming Enterprise Connect, I step back, look at the sessions, and think: This is great; I’m genuinely excited to see this program […]

September 7, 2023

EvertzAV, (av.evertz.com), a global leader in providing professional A/V over IP solutions, is proud to announce the release of a NUCLEUS custom profile for NETGEAR® Inc.’s line of professional AV switches. By using the EvertzAV “NUCLEUS Converged AV Network” profile, […]

August 30, 2023

Welcome to No Jitter’s ongoing series, Conversations in Collaboration, in which we speak with executives and thought leaders about the key trends across the full stack of enterprise communications technologies. For this Conversation, NJ spoke with Phillip Heltewig, CEO and […]

August 22, 2023

Welcome to No Jitter’s ongoing series, Conversations in Collaboration, in which we speak with executives and thought leaders about the key trends across the full stack of enterprise communications technologies. Interviews in the series so far include: Cisco’s Lorrissa Horton, […]