Tag: Cisco

August 22, 2022

As companies continue to determine their best approach for supporting hybrid work, one topic that frequently comes up in conversations with our clients is hotdesking. The idea of hotdesking is simple – create workspaces that employees coming into the office […]

August 9, 2022

Cloud-delivered services tend to expand into adjacencies more easily than traditional software did. Consider unified communications as a service. Not long ago, it was about hosted telephony, then it expanded into messaging, and then into meetings. This year, Gartner stopped […]

August 1, 2022

Over the past few years, Cisco has been pivoting Webex from being a product to a platform. In communications, at a most basic level, platform means having a communications platform as a service (CPaaS) back end that the vendor can […]

July 13, 2022

Amazon Web Services (AWS) announced this week the general availability of Cloud WAN, its managed wide area network (WAN) service. AWS Cloud WAN connects on-prem data centers, branch offices and cloud resources together on AWS’ global backbone, providing centralized private […]

June 10, 2022

Welcome to the No Jitter Roll, our regular round-up of communications and collaboration news. In today’s No Jitter Roll, we look at announcements on updates to a calling service and a Windows-based collaboration bar. Cisco Reveals Voice Updates Ahead of […]

June 8, 2022

Cisco recently launched added two new end-user monitoring tools to ThousandEyes—Automated Session Testing and Agent View. Both are designed to assist IT teams in managing daily problems that affect applications running on top of complex networking environments, and boost the […]

April 29, 2022

Welcome to the Friday, April 29, 2022, edition of the No Jitter Roll. In today’s news roundup, Citrix’s desktop-as-a-service tool debuts on Azure Marketplace, Comcast Business teams up with Cisco on a security-enhancing network service, and Clearspan unveils a new […]

April 26, 2022

Microsoft last week announced the Operator Connect Accelerator program, which shifts the integration of service provider / Microsoft APIs for Operator Connect integrations from the service providers to the SBC vendors. This program has the potential to significantly simplify the […]

April 26, 2022

Today, Lumen launched its new cloud-native telephony offering, Lumen Cloud Communications (LCC), with the help of a partnership with Alianza. Like most large service providers, Lumen has a wide range of communications offerings that include voice and UCaaS solutions from […]

April 18, 2022

Sustainability has been a major societal topic for years, but the pandemic thrust it into the business world. The “Great Reset” that we have been experiencing over the past two years has caused every person, city, country, and company to […]

March 30, 2022

First, let me say that reconvening for the first in-person Enterprise Connect show in Orlando in three years was positively energizing. Getting together with longtime friends and colleagues, each of whom is a recognized thought leader in their particular area(s) […]

March 16, 2022

Covering the virtual and augmented reality (VR, AR) space can be a bit tricky. We are in the “wild west” days where change is the only consistent feature in the landscape. As the metaverse begins to come into focus, players […]

March 15, 2022

Welcome to the latest edition of the No Jitter Roll. In this edition: We start out with some research coming from Frost & Sullivan, then look at a new Operator Connect option, and finish with a Webex Meetings update for […]

March 1, 2022

When I wrote my January piece recommending Private 5G “Catch a Ride on Wi-Fi”, I didn’t guess both Cisco and HPE would take me up on it so fast! With both Mobile World Congress (MWC) and our own Enterprise Connect […]

February 24, 2022

Over the past decade, the contact center as a service (CCaaS) sector has experienced double digit growth. However, it’s been predominantly small and medium sized businesses buying. Large enterprise contact centers have mostly remained with premises-based or private cloud solutions. […]

February 22, 2022

Welcome to the post-Presidents’ Day edition of No Jitter Roll. Today, we look at two partnerships: Evolve IP and Cisco team up on a unified communications solution, while Ribbon and Unisys are offering a Teams voice migration service that spans […]

February 9, 2022

Buried within a press release innocuously titled “Cisco Reveals New Innovations to Help Businesses Make Hybrid Work, Work,” Cisco quietly declared its intention to enter the private 5G market as part of its “The Network. Powering Hybrid Work” launch. In […]

December 14, 2021

Most enterprises have strict guidelines around document and email management but lack the same type of security and privacy controls for cloud-based real-time communications platforms. With most meetings using a UCaaS platform and being recorded and transcribed, enterprises need to […]

December 3, 2021

This week, Amazon Web Services (AWS) reveals contact center related announcements from its re:Invent conference, Ooma updates its business phone service, and LG Electronics unveils a series of videoconferencing display devices. Windstream Enterprises enhances its SD-WAN managed service offering, and […]

November 17, 2021

Nevion, a Sony Group Company and award-winning provider of virtualized media production solutions, today announced its flagship orchestration and SDN control software VideoIPath now supports Cisco Nexus 9000 Non-Blocking Multicast (NBM) in both active and passive mode, and multicast NATing. […]