Tag: Cisco Webex

November 7, 2023

At Enterprise Connect in March 2023, many companies – Microsoft, Google, Amazon, Zoom, Cisco Webex to name a few – debuted their artificial intelligence (AI) and generative AI capabilities. Some of that functionality already existed in their products while some […]

October 23, 2023

Seamless, efficient collaboration in an all-in-one environment is a must-have for today’s distributed teams — Unified Communications as a Service (UCaaS) delivers it. The following article provides an overview of the leading UCaaS providers and what they offer in terms […]

June 9, 2023

Next time you’re buying a car, don’t let the salesperson talk you into the undercoating or the extended warranty. But what if unified communications (UC) and collaboration is one of the options? Anywhere Collaboration in the Driver’s Seat Cisco last […]

February 28, 2023

Prior to 2020, the demand for mobile unified communications solutions was limited and the availability of native mobile UCaaS was scarce. When the Covid-19 pandemic hit and businesses were scrambling for solutions to connect employees, they more readily embraced UC […]

October 12, 2022

At the Microsoft Ignite event today, Cisco and Microsoft announced a new partnership that’ll bring native Microsoft Teams interoperability to Cisco Room and Desk devices, marking the first time that Cisco devices will be certified for Microsoft Teams. Starting in […]

June 8, 2022

Many businesses are now looking at the possibility that a portion of their workforce will be working remote permanently. While some companies have embraced this major shift, others are trying to embrace a hybrid work model for its workforce; one […]

March 31, 2022

Jon Arnold’s fifth installment of “State of the Speech and Voice Recognition Market” had one message for Enterprise Connect 2022 attendees: Conversational AI is a game-changer in customer engagement, for better and for worse. Arnold kicked off his “Where Speech […]

March 15, 2022

Welcome to the latest edition of the No Jitter Roll. In this edition: We start out with some research coming from Frost & Sullivan, then look at a new Operator Connect option, and finish with a Webex Meetings update for […]

October 19, 2021

This series addresses the communications technology needs across all industry segments and for all types of employees except those in contact center roles – a special case that is well covered in other No Jitter posts. We have examined seven […]

June 4, 2021

As we prepare for Enterprise Connect 2021 in Orlando Sept. 27-29, one of the core issues we’re planning to address is: What (if anything) is the next communications/collaboration platform? And what are the critical elements of that next-generation platform? At […]

March 19, 2021

This week we share announcements around meeting and contact center enhancements, partner integrations, employee engagement, Teams certification, CPaaS, and visual collaboration. Fuze Enhances Meeting Experience, Updates Contact Center, Integrates Partnerships Cloud communications provider Fuze made several announcements this week during […]

February 11, 2021

Cloud communications services provider Masergy today announced Masergy UCaaS with Cisco Webex, integrating its hosted calling platform with Webex chat, content sharing, and conferencing tools. The combination of Cisco’s collaboration capabilities into Masergy’s UCaaS portfolio is the latest in a […]

July 27, 2020

As Phil Edholm, of PKE Consulting, and I prepare for our Enterprise Connect Digital Conference & Expo seminar on “Cisco vs. Microsoft vs. Zoom,” we are inviting each of these collaboration vendors to give us a status report on and […]

February 3, 2020

Many large enterprises today are moving their collaboration solution from a dedicated in-house infrastructure to a cloud-based solution, such as Microsoft Teams, Cisco Webex, or Zoom. The cloud transition causes changes for users, network teams, video collaboration teams, and IT […]