Cloud communications services provider Masergy today announced Masergy UCaaS with Cisco Webex, integrating its hosted calling platform with Webex chat, content sharing, and conferencing tools.
The combination of Cisco’s collaboration capabilities into Masergy’s UCaaS portfolio is the latest in a long-evolving relationship between the two companies. Masergy, which supports cloud communications from the BroadSoft platform now owned by Cisco, has been offering Cisco-based UCaaS since 2004. For today’s user requirements, however, UCaaS alone is too limited and dated in the type of interactions supported and use as part of a business workflow, Rudy Tibuni, director of cloud communications product management at Masergy, said.
