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The Universal Usage Profile Lays the Foundation for Enterprise Communications

October 19, 2021

Via: No Jitter

This series addresses the communications technology needs across all industry segments and for all types of employees except those in contact center roles – a special case that is well covered in other No Jitter posts.

We have examined seven usage profiles in this series: field sales and services roles, production roles, retail customer-facing roles, information processing roles, collaboration roles, management and executive roles, and administration roles. Each usage profile review highlighted the unique communication requirements for the role and showed that those usage profiles are usually best served by communication functions built into or integrated with purpose-built software apps.

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