As Phil Edholm, of PKE Consulting, and I prepare for our Enterprise Connect Digital Conference & Expo seminar on “Cisco vs. Microsoft vs. Zoom,” we are inviting each of these collaboration vendors to give us a status report on and future look at functionality such as meetings, telephony, and security, as well as business process integration and total cost of ownership. We have already had five briefings with Cisco, and among the topics that piqued my interest were these two Webex initiatives: Webex Work and Webex Expert on Demand.
