Tag: aws

April 27, 2022

Canadian mobile operator Bell announced the launch of a public multi-access edge computing (MEC) with AWS Wavelength in Canada. As part of a previous agreement between the two firms, Bell and AWS are deploying AWS Wavelength Zones throughout Canada at […]

April 25, 2022

Prime Focus Technologies (PFT), is pleased to announce that its Artificial Intelligence platform, CLEAR Vision Cloud, now runs on Amazon Web Services (AWS). This means CLEAR Vision Cloud, with its patented Machine Wisdom layer, can automatically scale faster using AWS […]

April 21, 2022

Globecast, the global solutions provider for media and content management, has announced that its Managed Cloud Network solution has successfully completed AWS’ Foundational Technical Review (FTR), with Globecast now an official global AWS partner. Sebastien Fauzan, Head of Marketing for […]

April 19, 2022

Dalet, a leading technology and service provider for media-rich organizations, today announced Dalet Flex for Teams, its award-winning media logistics platform now offered as-a-service, fully hosted and maintained by Dalet. The new SaaS offering lowers the cost of entry to […]

March 31, 2022

Jon Arnold’s fifth installment of “State of the Speech and Voice Recognition Market” had one message for Enterprise Connect 2022 attendees: Conversational AI is a game-changer in customer engagement, for better and for worse. Arnold kicked off his “Where Speech […]

March 22, 2022

Cloud service providers claim to have high uptimes, often touting five-nines reliability, but we’ve seen how cloud outages from Amazon Web Services (AWS) to Microsoft’s Azure impact enterprise communications and collaborations over the last several years. A downed cloud isn’t […]

February 28, 2022

Verizon, Bloomberg Media, Zixi and Amazon Web Services (AWS) are working together to test how 5G and mobile edge computing can transform how global business news is produced, delivered and consumed. Using Verizon 5G Edge with AWS Wavelength, Bloomberg Media […]

February 10, 2022

Teradek, a member of Vitec Group’s Creative Solutions division, has received a successful assessment from the Motion Picture Association’s (MPA) Trusted Partner Network (TPN) for their Core, cloud video platform. The evaluation acknowledges that the Teradek Core cloud service meets […]

February 10, 2022

Signiant Inc., a leading provider in intelligent file transfer software, is pleased to announce that its cloud-native software as a solution (SaaS) products, Media Shuttle and Signiant Jet, are now integrated with Media2Cloud from Amazon Web Services (AWS). With Media2Cloud, […]

February 9, 2022

Ever since Amazon Connect and Twilio Flex were announced at Enterprise Connect 2017 and 2018, respectively, the two contact center solutions have been lauded by some — and criticized by others — as products that customers build for themselves. “Build” […]

February 3, 2022

iSIZE, a specialist in deep learning for video delivery, today announces that it has joined the AWS Partner Network (APN), the global community of businesses using Amazon Web Services (AWS) to build solutions and services for customers. In addition to […]

February 3, 2022

Unified Streaming, a leader in smart video streaming technologies, announces the general availability of its Remix VOD2Live solution on the Amazon Web Services (AWS) Marketplace. The new listing is available as a preconfigured solution, with a usage-based pricing model, making […]

December 3, 2021

This week, Amazon Web Services (AWS) reveals contact center related announcements from its re:Invent conference, Ooma updates its business phone service, and LG Electronics unveils a series of videoconferencing display devices. Windstream Enterprises enhances its SD-WAN managed service offering, and […]

December 3, 2021

Communication service providers (CSPs) are facing more pressure than ever to start generating new revenue streams and monetising their network assets. With rising demand for real time, data-rich services, telcos have had to invest in upgrading their networks, both in […]

November 16, 2021

This week, Genesys announced two expansions of existing relationships, one with Google Cloud and another with behavioral pairing technology company Afiniti. While Genesys made these announcements separately, together they reinforce that choice of public or private cloud, and which public […]

November 10, 2021

Businesses everywhere are constantly trying to transform their customer experience (CX) and improve user engagement which measures whether users find value in a product or service. However, modernizing your contact center is one of the most crucial yet challenging efforts […]

October 27, 2021

Fans can now get a clearer, real-time view of what’s happening on the ice through the NHL’s new UHD-enhanced video production pipeline. NHL’s recent technology infrastructure update, which includes the addition of several AWS Elemental Link UHD cloud contribution encoders […]

October 21, 2021

Seasonal changes are a good time to examine market changes—tech in general and collaboration are no different. There are signs that (gasp!) economic forces rather than technology forces are reshaping unified communications (UC). At the same time, there’s a development […]

October 7, 2021

During the AWS re:Invent conference last year, I wrote about new capabilities added to Amazon Connect, our easy-to-use omnichannel cloud contact center. Now, I am happy to announce the general availability of two of these capabilities, Voice ID and Wisdom, […]

October 6, 2021

ClipMyHorse.TV and FEI.tv, for the first time, produced the world feed at the European Equestrian Games 2021, taking place in Germany this summer. The competition featured the events dressage and show jumping. ClipMyHorse used new PORTAL modules PORTAL.edit and PORTAL.vod running under […]