Tag: Verizon

December 15, 2021

Adopting emerging technologies is never an easy task, and it can become even more challenging during a global pandemic. With concerns about new variants of the virus still around, and numerous effects of the healthcare crisis disrupting the global economy, […]

December 14, 2021

Lockheed Martin and Radisys, a specialist in open telecom solutions, have established an enterprise agreement for use of Open Radio Access Network (O-RAN) software in Lockheed Martin’s 5G products for the military, dubbed 5G.MIL. According to a Lockheed Martin release, […]

December 3, 2021

This week, Amazon Web Services (AWS) reveals contact center related announcements from its re:Invent conference, Ooma updates its business phone service, and LG Electronics unveils a series of videoconferencing display devices. Windstream Enterprises enhances its SD-WAN managed service offering, and […]

November 22, 2021

Early today, we learned that Ericsson entered into an agreement to acquire Vonage. Ericsson and the Vonage board agreed on a purchase price of $21 U.S. per share, paid in cash, with an approximate total evaluation of about $6.2 billion. […]

November 17, 2021

Investment firm Apollo Global Management unveiled a plan to deploy fiber to 3 million locations across the 20-state ILEC footprint it acquired from Lumen Technologies earlier this year and installed a team of former Verizon executives to oversee the rollout. […]

October 29, 2021

This week, Zoom introduces auto-generated captions for everyone, plus improved event hosting; Fuze updates its UC and contact center platforms; Verizon Business improves its SD-WAN solution; LogMeIn tailors its UCaaS platform to the legal market, and Inteliquent launches a Teams […]

October 4, 2021

Blending video meeting and collaboration tools, collaborative meeting services have become essential for business today. Yet picking the right tool for your organization can be quite challenging, given the wide array of options on the market today: standalone collaborative meeting […]

October 1, 2021

This week we share announcements around conversational AI, a 4G deskphone, speech technologies, a wireless speakerphone, and communications-infused content collaboration. Vonage Launches AI Virtual Assistant for UC Coincident with Enterprise Connect 2021, held virtually from Sept. 27-29, Vonage debuted AI […]

September 30, 2021

In addition to winning the 2021 Best of Enterprise Connect Award Overall, for BlueJeans Telehealth, Verizon Business this week at the event revealed a new virtual office tool called BlueJeans Spaces and shared updates to its meeting and event services. […]

September 29, 2021

If your users hop between collaborative meeting platforms as they go about their daily work, chances are you’ve heard a gripe or two about difficult join experiences. Audio, working just fine in one meeting, for example, is unavailable for the […]

September 22, 2021

Verizon Frontline will provide the Harris County, Texas Emergency Services District (ESD) No. 11 with connectivity and smartphones per a recently announced contract. The Harris County ESD will make use of Verizon’s network and devices in its trucks and ambulances […]

September 20, 2021

You’re on a videoconference call strategizing about the next product launch when your screen freezes. Your collaborators continue working together, unaware that you are no longer able to participate. Eventually, your connection resumes, but you begin to notice delays between […]

September 3, 2021

This week we share announcements around contact center AI, robotic processing automation (RPA), enterprise 5G solutions, and speech technologies. Google Cloud Enhances Dialogflow CX Google Cloud last week revealed six additional features for its Dialogflow CX virtual agent. They are: […]

August 13, 2021

Fresh data released by the U.S. Federal Communications Commission (FCC) about the country’s internet service providers packed some surprises, with perhaps unexpected candidates taking top honors for broadest coverage and greatest fiber access within their footprint. The FCC data, which […]

July 30, 2021

This week we share announcements around smart edge monitoring, a UCaaS-CCaaS partnership, safe link technology for Microsoft Teams, a virtual event platform update, a STIR/SHAKEN call authentication implementation, and Google Voice enhancements. Netscout Launches Smart Edge Monitoring Netscout, a cybersecurity, […]

July 27, 2021

RingCentral and Bandwidth today announced Duet for RingCentral, an offering that allows RingCentral to decouple calling (UC and contact center), meetings, and messaging services from its carrier services. The new Duet service is an expansion of a decades-old partnership between […]

June 24, 2021

Most often, when calls are made to 911, time is of the essence. Getting a first responder to the right place in the least amount of time is the ultimate and unassailable goal for everyone involved in emergency calling and […]

June 16, 2021

Verizon CFO Matt Ellis expressed confidence the company’s Fios business would continue to grow, despite a rapidly changing competitive landscape. Speaking during a Credit Suisse investor conference, Ellis noted its Fios customer base at the end of Q1 2021 was […]

May 21, 2021

This week we share announcements around a whiteboard camera, voice and messaging integration, video meeting updates, and a video library. Logitech Launches AI-Powered Whiteboard Camera Workplace technology provider Logitech this week unveiled Scribe, an AI-powered whiteboard camera that allows in-room […]

April 16, 2021

This week we share news around CX assurance platform updates, a web-based workflow building and management tool, Rich Communication Service messaging, backup voice service, and phone number management. Cyara Boosts Automated IVR Testing CX assurance provider Cyara has updated its […]