This week we share announcements around conversational AI, a 4G deskphone, speech technologies, a wireless speakerphone, and communications-infused content collaboration.
Vonage Launches AI Virtual Assistant for UC
Coincident with Enterprise Connect 2021, held virtually from Sept. 27-29, Vonage debuted AI Virtual Assistant for its Vonage Business Communications (VBC) platform for voice, messaging, and video. Vonage has been offering this capability on its contact center platform since May 2020.
AI Virtual Assistant for VBC enables businesses to create voice-enabled self-service using a no-code drag-and-drop tool.