Tag: Teams

May 16, 2023

Work from home (WFH) spurred a revolution in collaboration, for sure. All revolutions come to an end, though, and for the collaborative vendors in general (and Microsoft and Zoom in particular) it’s time to face the collision between returning from […]

September 26, 2022

“How are the mighty fallen” is a fairly famous quote and, sadly, one that seems pretty accurate for Avaya. The former giant of unified communications (UC) may now be facing major problems, and the big question is what that means […]

August 9, 2022

Welcome to the No Jitter Roll, the regular round-up of news about collaboration and communication. In today’s edition, we cover a new Microsoft 365 dashboard for user engagement and an add-on set of features for Zoom Phone, designed for customer […]

July 22, 2022

Welcome to the No Jitter Roll, which is rounding up the latest in tech and collaboration news. In today’s edition: Here’s what Microsoft announced at their channel partners event, Inspire. Microsoft Introduces a Digital Contact Center Platform The company announced […]

April 7, 2022

Multi-line telephone system (MLTS) owners and operators have several options for implementing Enhanced 911 (E9-1-1) and Next Generation 911 (NG9-1-1) technology. Whether the MLTS is on-prem, cloud-based, or hybrid, the organization’s responsibilities are the same. Every physical phone, softphone, call […]

April 5, 2022

Dalet, a leading technology and service provider for media-rich organizations, is pleased to exhibit at the 2022 NAB Show (booth 4423 in Central Hall) held in Las Vegas, NV from April 23 through 27. Dalet’s leadership team and media workflow […]

March 22, 2022

Hybrid work is the topic of the moment. From some of the world’s largest corporations like Microsoft to small businesses, everyone is talking about it and figuring out ways to make it prevail. Industry analysts and observers see hybrid work […]

March 17, 2022

Welcome to the latest edition of the No Jitter Roll. In this round-up of the news: Microsoft debuts Operator Connect Mobile and adds a host of hybrid work features, and Slack shares an iPad update, designed with hybrid work in […]

November 5, 2021

This week, we share a slew of announcements from Microsoft Ignite 2021, Poly updates its Microsoft Teams Rooms solutions, and 8×8 reveals enhancements for its experience as a service (XCaaS) platform. IntelePeer introduces an all-in-one monitoring, registration and remediation system […]

November 5, 2021

Contact centers are changing with the rapid advances in communication technology, and the variety of channels used by customers. The following realities have become clear: Every member of an organization has the means to be involved in direct customer engagement […]

October 29, 2021

On an Enterprise Connect panel a few years ago, one of the panelists responded to a question about multi-vendor interoperability by coining a phrase: “Ease of use is the new interoperability.” What he meant was that if it’s easy enough […]

October 21, 2021

Seasonal changes are a good time to examine market changes—tech in general and collaboration are no different. There are signs that (gasp!) economic forces rather than technology forces are reshaping unified communications (UC). At the same time, there’s a development […]

September 30, 2021

In addition to winning the 2021 Best of Enterprise Connect Award Overall, for BlueJeans Telehealth, Verizon Business this week at the event revealed a new virtual office tool called BlueJeans Spaces and shared updates to its meeting and event services. […]

September 9, 2021

Increasingly, as you emerge from your work-from-home jail, you will need to make calls or join Microsoft Teams meetings while back in the office or working from the local coffee shop, at least occasionally. This article explores specific steps you […]

August 23, 2021

I recently analyzed reasons driving the 250 million daily active users of Microsoft Teams. Referencing Teams’ increased adoption and also the 24 new applications added to Office 365 by Microsoft over the last decade, Jared Spataro, corporate vice president for […]

May 27, 2021

With over 145 million daily users and rising, it is no surprise to see Microsoft continually announcing new features and developments for their unified communications platform, Teams. One area they have clearly prioritized in recent months is the development of […]

May 25, 2021

Enterprises faced with lockdowns quickly adapted their meeting strategy with services like Teams or Zoom, and now that some have started bringing workers back, they’ve found that it’s really not too difficult to shift between in-person and video meetings. Many […]

March 25, 2021

One debate that has threaded its way through all of collaborative history is whether collaboration is about communication or organization. When COVID-19 hit and created the work-from-home culture, the focus was on making the communications piece work when people couldn’t […]

December 28, 2020

One of the most interesting things I’d seen in the unified communications and collaboration (UCC) space over the last 10 years has been an expansion of “collaboration” that emphasizes what you’re collaborating on rather than how you’re communicating. Enterprise after […]

December 2, 2020

Microsoft yesterday announced a series of enhancements to its Teams Calling service designed to streamline the calling experience. Among the enhancements, Microsoft has streamlined its calling app, bringing the dial pad, call history, voicemail, contacts, and settings into a single […]