Welcome to the No Jitter Roll, which is rounding up the latest in tech and collaboration news. In today’s edition: Here’s what Microsoft announced at their channel partners event, Inspire.
Microsoft Introduces a Digital Contact Center Platform
The company announced the new Microsoft Digital Contact Center Platform—an open, extensible, and collaborative contact center solution powered by Dynamics 365, Teams, Power Platform, Azure, and Nuance. The platform already comes pre-loaded with system integrators for Accenture-Avanade, EY, HCL, Hitachi, KPMG, PwC, TCS, and TTEC and Microsoft touts the platform’s development flexibility, which includes full-stack development, low code/no code customization, out-of-the-box integrations, and point-and-click automation.
