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Microsoft Previews Experience Insights for Teams; Zoom Releases Phone Power Packs

August 9, 2022

Via: No Jitter

Welcome to the No Jitter Roll, the regular round-up of news about collaboration and communication. In today’s edition, we cover a new Microsoft 365 dashboard for user engagement and an add-on set of features for Zoom Phone, designed for customer support roles.

Microsoft Aims to Improve User Adoption With ‘Experience’ Dashboard

Microsoft this week announced the preview of its Experience insights dashboard, designed to give IT admins an overview of various user experience metrics for Microsoft 365 apps and services.

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