Unified communication (UC) tools are essential for today’s businesses because they make communicating easier and more efficient. These tools allow people to work together in real-time, no matter where they are located. They can be used with other business software, improving company operations. As a business grows, UC tools can quickly adapt to handle more users.
Over the past year, there has been a marked shift in UC buying habits. During the pandemic, businesses scrambled and bought several UC solutions. As businesses transitioned to the post-pandemic world, there was a desire to standardize on one vendor.
