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Category: Networks & Systems


Networks & Systems

Number of the Month: 70% of contact center managers believe AI will mean there will be more agents in the next 10 years

September 28, 2023

Via: No Jitter

Welcome to No Jitter’s Number of the Month, where we dig deeper into the research and data that’s shaping the communications technology industry. This month, we look at Calabrio’s State of the Contact Center 2023: Activating the Agent of the […]


Networks & Systems

Sigfox-parent Unabiz sells large LoRaWAN network to major mall in Singapore

September 27, 2023

Via: RCR Wireless News

Meanwhile in other Sigfox news, Sigfox-parent Unabiz has sold a large-scale LoRaWAN network to a major shopping mall in the northeast of Singapore. NEX, a seven-storey shopping mall at the Serangoon bus station, located where the city-state’s Northeast and Circle […]


Networks & Systems

Telco AI Deep Dive: Capgemini on use cases to define strategies

September 25, 2023

Via: RCR Wireless News

In the latest of our ongoing Telco AI Deep Dive series, Capgemini Americas Principal and NA Lead, AI & Analytics, Ajay Mohan draws on the firm’s own research around generative artificial intelligence (gen AI) to give a snapshot of the […]


Networks & Systems

How Network Providers Can Capitalize on the Vast Promise of Direct-to-Consumer

September 22, 2023

Via: Telecom Ramblings

As behemoths like Google, Meta and Netflix continue to devour bandwidth across the network value chain, the common refrain among network providers who are investing so much to build the infrastructure on which platforms like these rely has been, “What […]


Networks & Systems

Exploring F5G Evolution, Huawei Launches Three Enterprise Optical Network Solutions

September 22, 2023

Via: PR Newswire

At its “F5G Evolution, Bringing Intelligence Everywhere” Summit held during HUAWEI CONNECT 2023, Huawei shared its F5G application practices with global customers and partners in industries spanning electric power, education, real estate, manufacturing, and healthcare. Furthermore, it launched a variety […]


Networks & Systems

Using Generative AI to Synthesize Dynamic Dialogue

September 18, 2023

Via: No Jitter

The Voice & AI show occurred September 6-7, 2023, in Washington, DC; No Jitter (NJ) is attending some of the conference sessions virtually. Raj Koneru, CEO and Founder of Kore.ai, held the session “How Generative and Conversational AI is Transforming […]


Networks & Systems

Deutsche Telekom, Microsoft launch 5G private networks offering

September 14, 2023

Via: RCR Wireless News

German carrier Deutsche Telekom launched its new “Campus Network Smart” solution, which will be delivered in collaboration with Microsoft, the operator said in a release. Deutsche Telekom noted that the launch follows a successful pilot with a leading pharmaceutical company […]


Networks & Systems

AWS Announces AWS Elemental MediaConnect Support for AWS Elemental Link UHD

September 11, 2023

Via: Broadcast Beat

Today, Amazon Web Services (AWS) announced that AWS Elemental Link UHD now supports AWS Elemental MediaConnect. Combining Link UHD with MediaConnect is a simple and cost-effective way to create live video workflows in the cloud, saving time and resources compared […]


Networks & Systems

Can Users Keep Up with Generative AI?

September 1, 2023

Via: No Jitter

I’ve talked to quite a few enterprise IT folks who have a healthy skepticism about generative AI, at least in the near term. I don’t think they question that the technology has the potential to be transformative; they are just […]


Networks & Systems

Conversations in Collaboration: Cognigy’s Phillip Heltewig on Orchestrating Generative AI’s Role in the Contact Center

August 30, 2023

Via: No Jitter

Welcome to No Jitter’s ongoing series, Conversations in Collaboration, in which we speak with executives and thought leaders about the key trends across the full stack of enterprise communications technologies. For this Conversation, NJ spoke with Phillip Heltewig, CEO and […]


Networks & Systems

Enlightening Generative AI

August 29, 2023

Via: No Jitter

Across tech in general, and customer experience (CX) in particular, no topic has been more dominant this year than artificial intelligence (AI). It has become the primary topic in inquiries, product roadmaps, product announcements, and vendor events. AI in CX […]


Networks & Systems

Study highlights the vulnerabilities of metasurface-based wireless communication systems

August 25, 2023

Via: Tech Xplore

Metasurfaces, artificially engineered surfaces that can manipulate electromagnetic signals in unique ways, have huge potential for several technological applications, including the implementation of sixth generation (6G) cellular communications. The limitations and vulnerabilities of these smart surfaces, however, are still poorly […]


Networks & Systems

IBC23 Visitors Set To Discover Innovative Backhaul Solutions

August 21, 2023

Via: Broadcast Beat

Just around the corner is the unmissable 2023 edition of IBC, with Amsterdam once again host to the global broadcast and satcom industries as they network, develop and learn. Renowned for high-performing, versatile and reliable backhaul solutions, ViaLite Communications will […]


Networks & Systems

WiMi Developed Mask R-CNN-Based CSO, Reference Point, and Intelligent Extraction Technique

August 18, 2023

Via: PR Newswire

WiMi Hologram Cloud Inc. (NASDAQ: WIMI) (“WiMi” or the “Company”), a leading global Hologram Augmented Reality (“AR”) Technology provider, today announced that it developed a Mask R-CNN-based technique for intelligently extracting CSOs (feature space objects) and its reference points brings […]


Networks & Systems

GB Labs bring unified global workflow solutions to IBC 2023

August 7, 2023

Via: Broadcast Beat

GB Labs will be exhibiting at IBC this year, demonstrating their latest innovation Unify Hub alongside their Nebula cloud storage in conjunction with technology partners Storj. Attendees will get the chance to see Unify Hub and Nebula in action, exploring […]


Networks & Systems

Qualtrics’ Ellen Loshelle: Pick Your AI Based on the Problem You’re Trying to Solve

August 1, 2023

Via: No Jitter

In conjunction with our Number of the Month article on consumer willingness to interact with artificial intelligence (AI)-powered solutions, No Jitter spoke with Ellen Loeshelle, Qualtrics’ Director of AI Product Development. She shared her insights on a variety of AI […]


Networks & Systems

Focus on CX to Ride the AI Super Wave

July 27, 2023

Via: No Jitter

On a flight earlier this year, I had the pleasure of sitting next to a retired CEO from a Fortune 500 company. One of the topics of conversation was travel, more specifically, Portugal, and the small seaside town of Nazaré. […]


Networks & Systems

The Real Optical Network Revolution Still Hasn’t Happened Yet

July 25, 2023

Via: No Jitter

What do enterprises want from their network services? The same thing any customer wants of any good or service they purchase — “I want more for less.” New service features? Sure, as long as they result in lower costs for […]


Networks & Systems

Talkmap® Announces Talkdiscovery® Version 8.0, Featuring Continuous Intent Discovery (CID)

July 25, 2023

Via: PR Newswire

Talkmap has been working with GPT and LLMs since 2018, leveraging our world-leading expertise in linguistics, LLMs, & generative AI to deliver patented, specialized AI within our own secure platform that provides unparalleled visibility for business leaders. And now, with […]


Networks & Systems

No Jitter Roll: Microsoft Reveals Copilot Pricing, Poly Launches Teams-certified Headsets, and Qualtrics Launches its AI-powered XM/os2

July 21, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week NJR highlights the Microsoft’s pricing reveal of Copliot and Bing Chat Enterprise, a generative AI (Gen AI) tool; Poly’s […]