In conjunction with our Number of the Month article on consumer willingness to interact with artificial intelligence (AI)-powered solutions, No Jitter spoke with Ellen Loeshelle, Qualtrics’ Director of AI Product Development. She shared her insights on a variety of AI topics which are presented here in a question-and-answer format.
NJ: Can you talk about the impetus to move from the type of AI used in the “conversational” category – natural language processing (NLP) and natural language understanding (NLU) – to generative AI (Gen AI) and the large language models (LLMs) that power them?
