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Conversations in Collaboration: Cognigy’s Phillip Heltewig on Orchestrating Generative AI’s Role in the Contact Center

August 30, 2023

Via: No Jitter

Welcome to No Jitter’s ongoing series, Conversations in Collaboration, in which we speak with executives and thought leaders about the key trends across the full stack of enterprise communications technologies.

For this Conversation, NJ spoke with Phillip Heltewig, CEO and Co-Founder of Cognigy. Heltewig is a German-Australian entrepreneur with profound technology experience working for companies in Europe, APAC and North America. Since 2016, Heltewig has been co-founder and CEO of Cognigy, revolutionizing the enterprise customer and employee experience through Conversational AI.

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