Modern Media, Unified communications
December 14, 2023
Via: No JitterWe began 2023 cautiously. The first half of this year proved to be challenging with war, high inflation and interest rates, limited access to new investment funds, and even bank failures. The world of enterprise communications was already caught up […]
Modern Media, Unified communications
April 28, 2022
Via: No JitterEarlier this month, Twilio, a cloud communications provider, published research from its third annual State of Customer Engagement Report. The annual report highlights the challenges business-to-consumer (B2C) enterprises face regarding consumer loyalty, trust, and digital fatigue. Twilio relied on three […]
June 15, 2021
Via: No JitterThe rapid growth of cloud players in the business communications space has stolen headlines lately. One particular piece of news that caught my attention is Vonage communications platform as a service (CPaaS) revenues now represent nearly half of its commercial […]
May 11, 2021
Via: No JitterSix months ago, when Twilio announced the acquisition of customer data platform (CDP) leader, Segment, CEO Jeff Lawson said the intent was to help any business make its customer engagement across every channel more personalized, timely, and impactful. One part […]
March 16, 2021
Via: No JitterGenesys today announced its intent to acquire the Bold360 digital engagement suite from LogMeIn, to become part of the recently formed Digital business unit headed by Barry O’Sullivan, EVP and GM. Cloud services provider LogMeIn acquired the digital engagement technology […]
April 12, 2024
April 10, 2024
April 12, 2024
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