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FCC to vote on reinstating net neutrality broadband rules

Cinegy Capture System Enhances Notre Dame Studios

Tuesday Roundup: Involta, Accelecom, Huawei, Orange Business

Pixotope Fly Unlocks Industry-First Zoom Capabilities for Tracking Augmented Reality, Extended Reality, and Virtual Studio Workflows...

Visual Engagement: The Missed Opportunity of Digital Customer Service

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Modern Media, Unified communications

Empower Supervisors to Meet Evolving Contact Center Demands

March 25, 2021

Via: No Jitter

This past year has brought about tremendous change — especially for contact centers, with many forced to pivot overnight to a remote agent model. The pandemic caused a significant increase of customers reaching out to contact centers, whether with voice […]

Tag: tailored agent

Empower Supervisors to Meet Evolving Contact Center Demands

Latest Publications

MNC Software and SuiteLife Systems Merge to Create Global Broadcast Monitoring Powerhouse

Ericsson: US consumers are ‘primed’ for FWA and prefer 5G over 4G

Private cellular IoT to reach 108m factory connections by 2030

Tag: tailored agent

Empower Supervisors to Meet Evolving Contact Center Demands

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Latest Publications

MNC Software and SuiteLife Systems Merge to Create Global Broadcast Monitoring Powerhouse

Ericsson: US consumers are ‘primed’ for FWA and prefer 5G over 4G

Private cellular IoT to reach 108m factory connections by 2030