Top

Tag: Digital Self-Service


News

Talkdesk Digital Showdown: Airkit Takes Gold, Charities Win Big

November 30, 2021

Via: No Jitter

Earlier this month, I was fortunate to be a host of Talkdesk’s Digital Showdown event. The CCaaS provider ran the event to showcase innovations in the digitization of customer experience. Six companies competed for a total of over $20,000 in […]


News

NICE Acquires MindTouch for Smarter Digital Self-Service

April 20, 2021

Via: No Jitter

It has been seven months since I wrote on No Jitter about NICE and it’s CCaaS platform, CXone. Behind the scenes, however, a lot has been going on. Starting today, like the Broadway rock musical, NICE is having a spring […]