Earlier this month, I was fortunate to be a host of Talkdesk’s Digital Showdown event. The CCaaS provider ran the event to showcase innovations in the digitization of customer experience. Six companies competed for a total of over $20,000 in charitable donations. Talkdesk donated $10,000 to the charity of the winner’s choice, a $5,000 donation to the runner-up’s charity, $1,000 to each of the other four, and $1,000 to the guest host’s charity.
