Four key phases exist in a VoIP project: assessment, design, procurement, and implementation. An independent consultant can bring you an unbiased perspective throughout the journey by identifying potential bottlenecks, estimating budgets, determining what needs to be upgraded or replaced, and developing a set of system requirements to ensure a competitive bid process and smoother implementation.
Here, I’ll share an inside view of how to make the most of each phase of the VoIP process—giving you a taste of the value a consultant brings to the table.
