This week, RingCentral and Amazon Web Service (AWS) announced a strategic agreement where the latter will offer RingCentral MVP and RingCentral Contact Center to its customers. This adds to the long list of partnerships that RingCentral has, but AWS is the first cloud communications provider to take a bite from the RingCentral apple. Its previous partnerships were designed to either flip a legacy install base (Mitel, Avaya) or give service providers (Verizon, Vodafone) a way to compete with the UCaaS and CCaaS providers.
