If you are like me, you walk the exhibit hall at Enterprise Connect with a plan of the booths you definitely want to visit – to see a demo, visit with a solution provider or talk to an expert. Along the way, you see booths for vendors you are unfamiliar with and say to yourself,
“I wonder what they do?”
Last year, I was prompted by signage to stop at one such exhibitor, Klearcom. There was enough in their booth messaging to convince me that contact centers were part of their story, and so I decided to find out more. Besides, the ginger-headed man dressed in his corporate color, kelly green, looked like my kind of (Irish) guy. It turned out to be Liam Dunne, CEO, Klearcom.
