Tag: technology

April 13, 2023

Asia’s flagship innovation and technology event, the Digital Economy Summit (DES) 2023, kicked off today at the Hong Kong Convention and Exhibition Centre (HKCEC). Jointly organised by the HKSAR Government and Cyberport, the two-day summit held in hybrid format gathers […]

March 31, 2023

Quantum Communication is a rapidly emerging technology grounded in a robust tradition of academic theory and experimentation. However, because the industry is still young, building a quantum network is uniquely complex, combining some of the hardest problems in science and […]

March 3, 2023

Right up front, let me say that I understand why contact centers exist. But I dislike them intensely. In fact, to me, contact centers, although often providing an acceptable level of service at a higher level of efficiency than traditional […]

February 24, 2023

This lengthy Wall Street Journal article (subscription required) got a fair amount of attention last week for the picture it painted of a sometimes-fraught relationship between contact center agents and the AI-based systems they interact with in the course of […]

January 30, 2023

Let us return to this argument, gathering popularity, that the IoT market has grown up; that IoT just works – well enough that technology is no longer the start-point for a conversation with industry about digital change. Instead, a linear […]

January 20, 2023

As the U.S. economic picture started to turn cloudier last year, a particular belief strengthened: any contraction in the job market would give corporate leaders the leverage they needed to impose return-to-office (RTO) mandates on even the most reluctant workers. […]

December 20, 2022

U.K. telecom group BT said it tested C-RAN technology in the city of Leeds, with the aim of boosting its 5G offering in the future. BT noted that C-RAN technology could be installed in the future as individual street works […]

October 31, 2022

What Huawei is calling “Ultra-Broadband 5.5G” is expected to radically transform areas like smart homes, smart campuses and industrial internet by 2030, according to David Wang, Huawei’s executive director of the board and chairman of the ICT infrastructure managing board. […]

October 26, 2022

Operators currently lack enough spectrum resources in order to be in a position to launch future ‘5.5G’ networks, Yang Chaobin, Huawei’s president of ICT products and solutions and head of the wireless solutions division, told reporters. “There are no specific […]

October 19, 2022

6G has yet to be defined or standardized, but there is already a global effort going on to establish the fundamental research that will eventually define the technology, what spectrum might be used to support the next generation of wireless […]

September 12, 2022

Türk Telekom, the pioneer of digital transformation in Türkiye, continues its efforts to shape the future with 5G and new generation technologies. Türk Telekom became the first operator in the world to implement the “Time Synchronization Transmission Solution”, implemented in […]

August 26, 2022

IBC2022 is set to deliver exciting innovation across the show floor when the event goes live once again at the RAI Amsterdam on 9th-12th September, returning as a face-to-face event after two years of virtual formats. With over 1,000 exhibitors […]

August 5, 2022

I’ve always loved the term plain old telephone service (POTS). It’s so folksy and unassuming. It’s also very clearly a product of a monopoly system, where the technology provider didn’t have to worry about any competition. Can you imagine a […]

August 4, 2022

As much as I hate to admit it, and despite the fact that I rely on and love my low-tech, old time hardwired copper lines (yes, I still have two in my house), POTS lines are going the way of […]

July 27, 2022

We’ve all read the stories; the mainframe is doomed. FedEx has announced its sunset of the final 20% of its mainframes by 2024, and surely other companies will follow suit. The data center is doomed too. “Cloud-first” means that every […]

June 15, 2022

As the number of customer experience (CX) technology options increases, the buying process has become more complex—particularly in large companies. A growing number of people within the company have a vested interest in CX platforms, applications, and customizations. As a […]

March 8, 2022

A group of post-production industry professionals have come together to celebrate their experience in the 1990s, a decade whose seismic changes continue to reverberate today. Calling themselves the 90s Los Angeles Post Production Veterans, and led by MTI Film CEO […]

March 8, 2022

PHABRIX is pleased to announce the latest V4.5 software release for its Qx and QxL hybrid IP/SDI, 4K/UHD and HDR/WCG rasterizers. The release extends and enhances the Qx Series’ existing ST 2110 NMOS toolset, adding generation and transmission capabilities for […]

March 8, 2022

Caton Technology, a pioneer in next-generation IP network transport solutions, has moved its corporate headquarters, including its research and development directorate, to Singapore. The move, in March 2022, sees the company leave Hong Kong where it was founded. Singapore is […]

February 14, 2022

The cloud revolution has been widely adopted within IT, and most businesses are taking a “cloud-first” approach when deploying new applications. Gartner states that 85% of organizations will be “cloud first” by 2025. However, when it comes to adoption in […]