November 13, 2020
Via: No JitterFor the last 33 years, I have worked from home as a consultant, and obviously, I covered all my WFH-associated expenses. But now that enterprises had shifted to remote working, many employees needed equipment to get off the ground with […]
November 12, 2020
Via: No JitterGartner Research just released its 2020 Magic Quadrant (MQ) for UCaaS report. The MQ is an influential annual report that plots most of the major UCaaS providers on a two-axis graph: completeness of vision and ability to execute. The providers […]
August 11, 2020
Via: Telecom ResellerCOVID-19, and the lockdown that ensued, made many businesses rethink where and how they were investing their money. When the UK lockdown was announced back in March, many organisations had to not only adapt and mobilise their workforce using new […]
March 14, 2017
Via: VOIP-info.orgA virtual Call Center, as defined by SearchCRM, is a contact center in which the organizations representatives are geographically dispersed, rather than being situated in a central location, such as a building operated by the organization. Virtual call center employees […]
July 11, 2024
July 2, 2024
July 11, 2024
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