Modern Media, Unified communications
January 25, 2024
Via: No JitterCustomer experiences (CX) are changing faster than ever, with conversational CX evolving how consumers engage with brands. Conversational CX enables natural, real-time communication with customers. It delivers heightened customer support and outreach by utilizing various technologies implemented across channels. These […]
Modern Media, Unified communications
May 20, 2021
Via: No JitterToday’s leading contact center operations are leveraging the robotic workforce not only to make agents more productive, but also to give them a better employee experience by empowering them with the ability to deliver exceptional customer experiences in real-time. According […]
September 1, 2020
Via: Telecom ResellerJOHANNESBURG, South Africa — September 1, 2020 — Genesys® (https://www.Genesys.com/), the global leader in cloud customer experience (https://bit.ly/3b8T6Tm) and contact center solutions (https://bit.ly/34U1p4t) announced it is working with Adobe to help organisations break down data siloes between marketing, commerce, sales […]
April 12, 2024
April 10, 2024
April 12, 2024
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