This week, cloud security provider Zscaler made an interesting pivot when it announced that it enhanced its Zscaler Digital Experience (ZDX) product to monitor UCaaS services Zoom and Microsoft Teams. This might seem like a strange move, given Zscaler is best known as a cloud security vendor, but it’s a logical extension of its portfolio.
Addressing IT Blind Spots
For security products to offer threat protection, they need to see every packet. This granular visibility is what makes ZDX an excellent end-to-end application performance monitoring tool. Since it launched ZDX, the product has taken off, and Zscaler is now taking aim at the massive UCaaS opportunity.
