As enterprises struggle through the transition to hybrid work — whatever that winds up meaning — one area to watch will be the role that video communications play in helping us get to whatever the next “normal” becomes.
When remote work was ubiquitous, so was video. There seems to be a general assumption that remote workers will always be on video when they meet with colleagues, regardless of whether those colleagues are likewise remote or in the office. But what are the right tools and techniques that best satisfy end users’ demands?
