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Zoom Phone: A Two-Year Retrospective

January 14, 2021

Via: No Jitter

Cloud video provider Zoom is celebrating the second anniversary of Zoom Phone with news that it has sold one million seats of the calling service.

When Zoom released its calling service, then named Zoom Voice, in January 2019, some industry watchers questioned why it would get into the PBX space, Graeme Geddes, head of Zoom Phone, told No Jitter in a briefing. Not only was it a video provider, entering a mature voice market with a lot of competition, but also doing so with an offering initially limited to just two markets — the U.S. and Canada, he noted.

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