Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week NJR summarizes some of the major announcements of the last weeks of December 2023 and first week of January 2024.
In December, NICE launched its 2023 CXone Fall Release and closed on its acquisition of LiveVox. Additionally, the Logitech Sight tabletop camera was certified for Microsoft Teams and Zoom Rooms; Sennheiser’s TeamConnect Medium ceiling mic was integrated with Crestron Automate VX; the OneDrive app is now in Teams; HGS launched generative AI in its Agent X solution; Balto added screen recording; and NovelVox updated its HubSpot CTI product and added new integrations. In January 2024, Intel and DigitalBridge formed Articul8, an enterprise-focused Gen AI platform.
