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No Jitter Roll: A Bevy of AI and Contact Center News out of Cisco Webex, Mutare’s “Firewall for Voice” Now on Webex App Hub, Dialpad Launches Custom Ai Playbooks, GoTo Debuts Many Product Updates

October 27, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, NJR highlights: the major news out of WebexOne, which included the Webex’s pervasive AI strategy and new contact center solutions, as well as hybrid work and collaboration devices; Mutare’s “firewall for voice” is now available via the Webex App Hub; Dialpad introduced a generative AI-based solution for sales and customer service teams, and GoTo launched more than 60 product updates many of which involved adding AI capabilities.

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