In March 2020, almost overnight, enterprises worldwide equipped workers with collaboration tools to work at home. Today, MIT says nearly half of the workforce is working from home (WFH). As a result, Gartner predicts that by 2024, in-person meetings will account for just 25% of enterprise meetings, down from 60% pre-pandemic.
As the shock of the new fades, enterprises must take stock of what they’ve learned and consider which digital tools will help them handle more complex business needs. The normalization of remote collaboration requires more than just changing the books on the shelf for a Zoom meeting. You must identify business needs, strategize your delivery, and must also learn how to manage what will likely become hybrid multi-cloud environments while bringing these in within budget and on schedule.