Communications platform as a service (CPaaS) is currently one of the most exciting opportunities in the cloud communications space. The CPaaS market is full of fresh headlines around new capabilities and company acquisitions, and it’s forecast the CPaaS revenue will exceed $10 billion globally in 2022 – growing 17% year on year, according to a study from Juniper Research.
A combination of different factors is propelling this remarkable growth, such as:
