Over the past few years, it’s been fun to watch Dialpad grow into a full-stack enterprise communications provider. For those who are not familiar with Dialpad’s history, I think a little walk down memory lane is in order.
Dialpad initially launched as the UberConference audio-conferencing service in 2012. Then in 2014, its parent company, Firespotter Labs, launched a hosted-VoIP service called Switch.co. I knew the company because I was a fan of GrandCentral, founded by the same CEO, Craig Walker. GrandCentral was a clever service that made several enhanced features, such as simultaneous ring, available to users of traditional and cellular phones. It was later acquired by Google (and subsequently relaunched as Google Voice).
