Following the rapid deployment of collaborative meeting services for workers sent home to ride out the pandemic, enterprise organizations must now move beyond their tactical initiatives and develop more concrete and robust long-term communication and collaboration strategies that place factors such as business continuity, workforce agility, and competitive advantage at the center of the decision making. This is no easy task: As businesses scramble to evaluate the right tool for their workforces, the sheer amount of choices out there can make the selection process daunting.
