That, to Mark Bangerter, with Johnson & Johnson Technology, is the essence of how to effect positive transformation within the business. His goal, as director of user experience and organizational change management director for end user services at Johnson & Johnson (J&J), is “making sure that our business has the right choices to really drive the outcomes that they’re looking to achieve.”
As to what that means in terms of communications and collaboration, Bangerter joined me earlier this week for fireside chat during the Enterprise Connect virtual event, Communications & Collaboration: 2024, to share J&J Technology’s strategy and his perspective on the future of the digital workplace. Choice bubbled up as a central theme.J&J
