In a first-ever tie vote, Bandwidth and Theta Lake jointly won the Overall Best of Enterprise Connect 2023 award, taking top honors for products focused on cloud communications and collaboration security respectively.
In individual categories, PolyAI took home awards in two contests — Most Innovative Use of AI and Best Innovation in Customer Experience — for the latest release of its Customer-Led Conversational Assistant, an AI-driven voice-focused customer service assistant. PolyAI was also a finalist for the Overall award.
