If you’re a communications/collaboration specialist working in enterprise IT, your technology challenges — considerable as they are at this moment in time — are almost being outpaced by the problems brought to you by macro issues like the chip shortage, supply chain problems, and the Great Resignation. Yes, you need to develop a strategy to provide collaboration tools that support hybrid work — but first, you need to get those tools in end users’ hands and have the people resources on your team to make it all work.
